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We are a veterinary hospital in a newly built hospital. We wanted to use our HP tablets that the doctor could carry into each exam room. Our desktop pcs don't have a problem but the laptops crash as we work through the flow sheets of the veterinary practice software, which is tested on windows xp and vista. We have windows 7. The software company says the problem is with windows 7. My IT guy tested it with vista, and same problem... the soft ware crashes on the tablets. My neighbor is an IT for our county and he said some of his colleagues seem to note that the tablets have more issues because they are a newer technology. So where is the problem? The tablet, the software, or the windows 7?

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Windows 7, without a doubt. Personally I would "Downgrade" and completely Format the machines and Install XP SP2. Ensure you have all the "Drivers" for the machines. Then, install XP & configure. I see this type of "Problem" time and time again.. Windows 7 doesn't play well with everything. er anything? This may seem a lot of work, but trust me you will spend more time "Troubleshooting" Win 7, than it will take to do what I suggested. As an aside here it IS possible to "Dual Boot" ie: One can install BOTH OS's on the one machine.. & choose what you want at boot time. Any competent engineer should have no trouble in doing all this. Then the software will work as it should. & NO don't use Vista either, for much the same reasons.

Posted on Feb 08, 2010

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