Question about Sony Cyber-shot DSC-T20 Digital Camera

14 Answers

Vibration when using the Sony Cyber-Shot dsc-t20

The camara is only a few months old and it is vibrating and not usable!!!

Posted by on

  • 11 more comments 
  • darsktm Feb 24, 2008

    my dsc t20 also vibrates & starts shaking by itself & wont focus

  • dbsingh Feb 24, 2008

    DSC T-20 I bought had the same vibrating problem. After fixing the problem the quality of pictures are not good.

  • parmeet Feb 26, 2008

    Ya! The first 2 months i enjoyed the T20 i bought from MD Mustafa in Singapore. Than suddenly i started getting the "vibrations" rendering the camera almost useless. When the camera is "cold" i can shoot say 7-10 pictures and the screen starts vibrating. I feel that he software that stabilizes the picture goes hay wire. Please help as Sony India washes their hand off any product not bought from Sony India.

    I cannot believe Sony's camera would have these problems. HELP!!!!

    I kind of feel good now that i find there are others who have faced similar problems. my e mail id is :

  • Anonymous Feb 27, 2008

    Seems like many people have this annoying problem. I just filled out a repair form at The camera does have a 1 year warranty so I will try that and see what happens. Hopefully Sony can give me a new DSC-T20.

  • anishro Mar 17, 2008

    Cyber-Shot dsc-t20 problem: Vibrates when switched on

  • Anonymous Mar 27, 2008

    how can i fix it???? my dsc t20 is vibrating

  • germguerrero Jul 11, 2008

    please I live in venezuela and need help but i dont speak much english

  • albythomask Sep 03, 2008

    i too face this problem wen using the cam.I bought it from India.

  • adenpc Sep 12, 2008

    vibrating problem

  • Anonymous Jan 03, 2009

    Same problem here. I hope Sony takes care of this. The camera was a gift, as many are and it's very disappointing.

  • Anonymous Mar 16, 2009

    Sony Cam SUcks! While using the camera, it vibrats

  • Sashya Apr 17, 2009

    I bought Sony T20 in Nov 2007 from Singapore & my camera has the same problem. it has become so useless now due to this. pls help!

  • gicelle Apr 21, 2009

    I bought my Sony DSC-T20 at Harvey Norman's Electrical in Dec 2007 and started vibrating six months after but the problem persisted and became worst after the 12 months warranty expired. So frustrating because it such an expensive camera! Does anyone know if Sony fixing them outside the warranty period for free?


14 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

Well, it seems that this is either a manufacturing defect or a defective/sub-standard part being used in the product. It would do Sony well to address this problem immediately so that all of us Sony lovers would continue to believe in their products. If this can be solved via a firmware upgrade then I hope Sony can guide us through it.

Posted on May 11, 2008

  • 2 more comments 
  • Irwin Zosa May 17, 2008

    Hello, I posted my solution here yesterday with two photos but I don't see it anywhere here.

  • Irwin Zosa May 18, 2008

    I posted a propsed solution about 3 days ago but sadly it did not come out here. so here it is again but in a more condensed form. The image stabilization lens "rides" on a sled that is physically coupled to a permanent magnet and moves on two axes. Below this magnet are about four coils that are each individually controlled by the stabilization system. For some reason this system goes haywire and causes this lens to just vibrate about wildly, causing the blur that you see in your LCD display. I tried disconnecting the connection to the coils but the camera needs to "see" these coil loads so it gives out an error code. What I will try next is to take off the permanent magnet although by doing this the lens might still move about because the coils will no longer be able to hold the lens steady. Anyway, I will try this out and maybe secure the lens permanently to stop it from moving. This will render the stabilization system useless. I will soon post the results of this solution. I am taking this approach because I don't want to pay for it to be repaired by the manufacturer as I am planning to give this to my brother and get myself a new Canon.

  • Irwin Zosa May 26, 2008

    Hello again:

    I already removed the permanent magnet that floats in the stabilizing coils and now the nasty vibration is gone. Optical image stabilization (primary anti-blur) is also non-existent now but with the zoom range of this camera, you can't zoom in that close to the point of having camera shake. The secondary anti-blur system is merely an auto-high ISO shift. In the photos I have placed the magnet on the left side of the lens-shift mechanism.

  • nunmoreblack May 13, 2011

    I followed the advice that this guy gave and now my camera works fine!!!!!!!!!! It takes a little work to find the mechanism with the magnet, but it totally works when you take the magnet out! The bottom most zooming lens floats and slide on two axles, the long axle being removable by sliding it out and this allows you to remove the lens and lens tab so you can remove the opposing magnet mechanism that once controlled the anti shake thingy. Lotsa lil screws but in about an hour or two you can have a working camera again! Just remember to clean all the lenses with alcohol and q tip so you wont have permanent blurred pictures. It won't be fun opening this thing a second time to clean everything!


  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have been using Sony T-20 for about 2 years and I only experience the vibration now. The weirdo thing is that it only vibrates after few shots. What should I do? Should I bring it to camera shop to repair or let it be and get a new one.

Please help!

Posted on Sep 11, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had this problem few days ago, just remove battery and click on camera start button so that it will get its default setting. :)

Posted on Apr 14, 2010

Sony have identified a problem with the DSC-T20 camera, where photos can’t be taken because of vibrating of the camera body. This is due to a mechanical problem with the lens. The problem only applies to DSC-T20’s with certain serial numbers. Sony are offering a free out of warranty repair to solve the issue. Sony Europe Public Notice
Public Notice and apology to the customers of Sony Digital Still Camera DSC-T20
Thank you for your continued interest in Sony products.
Sony has recently discovered an issue with the Digital Still Camera “Cyber-shot” DSC-T20.
Sony will offer a free out of warranty repair to solve the issue. Please contact the nearest Sony Service Centre.
We apologize for any inconvenience this may have caused and your kind understanding and cooperation would be much appreciated.
Symptom and cause
Pictures cannot be taken because of vibrating of the camera body. This is due to a mechanical problem with the lens.
Applicable model
Digital Still Camera “Cyber-shot” DSC-T20
The problem described above applies to models with serial numbers in the following range.
Applicable serial numbers
Model Serial N° range
DSC-T20/B 1455101-1466400
DSC-T20/B 1450001-1477900
DSC-T20/B 1455601-1455800
DSC-T20/B 1455401-1465100
DSC-T20/P 1453701-1453900
DSC-T20/P 1452701-1459500
DSC-T20/P 1453501-1453700
DSC-T20/P 1454901-1455100
DSC-T20/S 1454101-1482390
DSC-T20/S 1453901-1479100
DSC-T20/S 1454301-1463900
DSC-T20/W 1453301-1467100
DSC-T20/W 1452901-1456000
DSC-T20/W 1455801-1459800
How to check the model name and serial number
The model name and serial number are located on the sticker attached to the bottom of the camera.
Period of free repair
From 17th July 2008 to 16th July 2011
* Please make a backup of your camera’s internal memory data prior to sending it to Sony service center in case recorded data is lost during its repair.
* Sony cannot be held liable for any loss of data when cameras are submitted for repair.

Posted on Oct 09, 2008

  • helloiain Jul 06, 2011

    The same fault exists in the DSC T2 but Sony refuse to offer the same repair. Hardly good customer service when they acknowledge the fault is down to them but won't repair it!


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I can't find the official page where Sony offers instructions for a free repair - does anyone have the link?

Posted on Sep 21, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Sony DSC-T20 starts vibrating when used at night. dont know how to fix. Terrible Sony's Camera..

Posted on Nov 26, 2012

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

All fuc**** SONY cameras are same like this. Almost all cameras' have this problem

Posted on Feb 07, 2012

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I am a filipino has encountered vib. of DSC T-20 , if anyone solve the problem, can you please send the procedure to my email @ TIA.

Posted on Mar 23, 2010

Delete all files and scan the camera with the latest antivral software. It has worked for me!

Posted on Sep 29, 2008


Posted on Sep 20, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hello there. Bought my T20 just last december and as early as January 9, I am already experiencing vibration on my camera. Don't know what is the solution to this problem but whenever it is time for me to bring it to the vendor, it came back to normal mode. Today is the 2nd time I experienced vibration 04/22/2008. If anybody here can help, I am from the philippines -

Posted on Apr 22, 2008

Is there any Filipino who's also encountered t20 vibration?

Posted on Mar 28, 2008

I have that problem too, at the begging i would put the camera on its back laying on a flat surface and then it work again but i found out i had to keep doing this process for it to work.

Posted on Mar 18, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Me too. im am filipina and my DSC-T20 has this vibrating problem too! my boyfriend gave it to only dec of 2007 and the vibrations keep happening and it's sickening to see this gift close to being useless... help!

Posted on Jul 03, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I dropped my son's camara under my car and it was in the camara case, But it rain all night. When Iwent to get it the case was wet and the camara less is foggie but the camara turn on and off what do I...

Leave it in a dry environment for a few days until everything dries. I'm afraid the camera is permanently damaged if the rain has salt or chemical content. Hopefully it doesn't and it's just a matter of drying out.

Nov 09, 2010 | Cameras

1 Answer

Olymus 1gb sd card could not reformat

in this case Im sorry to inform you that will not be any data available on that card cause it should have been formatted before use...or is damaged thats why it is not reads on it ...but a thing to try is to see if it is not locked on the side button ..for securing data least after unlocking you can format it ..and use it ...
also see that it needs to be formated in FAT32 ..for to be usable in the camera

Jan 27, 2010 | Olympus FE-230 Digital Camera

3 Answers

Sony dsc-t70 camara vibrates when turn on

it's actually a failure with the lens mechanism, I just experienced the same situation....Sony has another T20 that they had the same situation with and they offered to fix the cameras until July 2011..currently checking if Sony will fix this defect in this T70

what you are experiencing probably is best described by this article:

Oct 25, 2009 | Sony DSC-T70 Digital Camera

1 Answer

Having Trouble with my Olympus FE-3010

My Olympus FE-3010 camera has just done exactly the same thing and it's also 4 months old. I don't know what to do either.

Sep 18, 2009 | Cameras

2 Answers

Camara Kodak M1063 not charging


Jun 21, 2009 | Kodak EASYSHARE M1063 Digital Camera

1 Answer

Camara can't be turned on normally

I have to take out batteries and put them back a few time to turn on my camara in display or viewfinder mode. At first i doubt my battery's problem and replaced with new batteries, it was the same

Jul 18, 2008 | Konica Minolta DiMAGE Z10 Digital Camera

1 Answer

Camara vibrates

Hi kundaj,

I wish there was a simple solution, but sadly there isn't.
It's the camera's lens motor system that's gone bad. Best thing you can do I think is get a replacement if you can and then extend warranty.


Mar 24, 2008 | Sony Cyber-shot DSC-T20 Digital Camera

2 Answers

My camera doesn't come on

Are you using Lithium batteries?

ALL Kodak cameras have huge problems with alkaline batteries.

Hope this helps.

Jan 17, 2008 | Kodak EasyShare One Digital Camera

Not finding what you are looking for?
Sony Cyber-shot  DSC-T20 Digital Camera Logo

10,315 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts


Level 3 Expert

98879 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Larry Spears
Larry Spears

Level 3 Expert

625 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides