Question about Sony Cyber-shot DSC-T20 Digital Camera
The camara is only a few months old and it is vibrating and not usable!!!
Well, it seems that this is either a manufacturing defect or a defective/sub-standard part being used in the product. It would do Sony well to address this problem immediately so that all of us Sony lovers would continue to believe in their products. If this can be solved via a firmware upgrade then I hope Sony can guide us through it.
Posted on May 11, 2008
I have been using Sony T-20 for about 2 years and I only experience the vibration now. The weirdo thing is that it only vibrates after few shots. What should I do? Should I bring it to camera shop to repair or let it be and get a new one.
Posted on Sep 11, 2009
I had this problem few days ago, just remove battery and click on camera start button so that it will get its default setting. :)
Posted on Apr 14, 2010
Sony have identified a problem with the DSC-T20 camera, where photos
can’t be taken because of vibrating of the camera body. This is due to
a mechanical problem with the lens. The problem only applies to
DSC-T20’s with certain serial numbers. Sony are offering a free out of
warranty repair to solve the issue.
Sony Europe Public Notice
Public Notice and apology to the customers of Sony Digital Still Camera DSC-T20
Thank you for your continued interest in Sony products.
Sony has recently discovered an issue with the Digital Still Camera “Cyber-shot” DSC-T20.
Sony will offer a free out of warranty repair to solve the issue. Please contact the nearest Sony Service Centre.
We apologize for any inconvenience this may have caused and your kind understanding and cooperation would be much appreciated.
Symptom and cause
Pictures cannot be taken because of vibrating of the camera body. This is due to a mechanical problem with the lens.
Digital Still Camera “Cyber-shot” DSC-T20
The problem described above applies to models with serial numbers in the following range.
Applicable serial numbers
Model Serial N° range
How to check the model name and serial number
The model name and serial number are located on the sticker attached to the bottom of the camera.
Period of free repair
From 17th July 2008 to 16th July 2011
* Please make a backup of your camera’s internal memory data prior to sending it to Sony service center in case recorded data is lost during its repair.
* Sony cannot be held liable for any loss of data when cameras are submitted for repair.
Posted on Oct 09, 2008
I can't find the official page where Sony offers instructions for a free repair - does anyone have the link?
Posted on Sep 21, 2009
Sony DSC-T20 starts vibrating when used at night. dont know how to fix. Terrible Sony's Camera..
Posted on Nov 26, 2012
All fuc**** SONY cameras are same like this. Almost all cameras' have this problem
Posted on Feb 07, 2012
I am a filipino has encountered vib. of DSC T-20 , if anyone solve the problem, can you please send the procedure to my email @ firstname.lastname@example.org TIA.
Posted on Mar 23, 2010
Delete all files and scan the camera with the latest antivral software. It has worked for me!
Posted on Sep 29, 2008
CAMERA KEEP VIBRATING -.- SO PISSING OFF -.- >_<
Posted on Sep 20, 2008
Hello there. Bought my T20 just last december and as early as January 9, I am already experiencing vibration on my camera. Don't know what is the solution to this problem but whenever it is time for me to bring it to the vendor, it came back to normal mode. Today is the 2nd time I experienced vibration 04/22/2008. If anybody here can help, I am from the philippines - email@example.com
Posted on Apr 22, 2008
Is there any Filipino who's also encountered t20 vibration? firstname.lastname@example.org
Posted on Mar 28, 2008
I have that problem too, at the begging i would put the camera on its back laying on a flat surface and then it work again but i found out i had to keep doing this process for it to work.
Posted on Mar 18, 2008
Me too. im am filipina and my DSC-T20 has this vibrating problem too! my boyfriend gave it to only dec of 2007 and the vibrations keep happening and it's sickening to see this gift close to being useless... help!
Posted on Jul 03, 2008
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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