Question about HP Officejet 5610 All-In-One InkJet Printer

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My printer prints perfect. However, sometimes it

My hp 5600 officejet printer prints perfect. However, sometimes it grabs the paper, then says paper Jam. and, it doesn't have a jam. Because of this problem, I can't align the printer. It prints the align paper perfect, then grabs the paper after it prints it. when I pull the paper out, it says paper jam. I push OK. it says cancelinng alignment

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  • eqr5 Feb 08, 2010

    Thank you. Solution was helpful

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  • HP Master
  • 19,396 Answers

Hi.

To complete the alignment, simply push gently the ink carriage unill it goes back into position and reset.

Regarding the paper feed jam problem, that is probably a faulty paper sensor, or the switch actuated by the sensor is faulty.

  • First ensure that you have removed all paper jam.
  • Ensure that there is no fragment of paper inside the printer.
  • Disconnect printer power cable for five minutes, so to reset the unit.
  • Ensure that the paper is suitable for inkjet printers.


If after doing all the above, the problem is still occurring, then there is a faulty paper sensor.


  1. Ensure that the paper sensor is in the correct position set toward the right side of the printer.
  2. Make sure that the paper sensor is moving freely toward the left side of the product and returning back.
  3. Lower the paper rollers and close the ADF lid.
  4. Reload the document into the ADF, and reload paper into the input tray, then try again.


Here the paper sensor:
My printer prints perfect. However, sometimes it - 7fed118.jpg


If that does not work, call HP at the number listed on the owners manual to get the printer serviced.

Regards.

Posted on Feb 08, 2010

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hi,

here are the things that i want you to follow to somehow resolve your issue.

1. On your computer, click on start then go to control panel
2. inside control panel open the PRINTERS and FAXES (XP) or PRINTER (VISTA).
3. make sure change the default printer icon to the HP Officejet 5600 series.
- right click HP Officejet 5600 series and choose "set as default printer"
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note: the reason why you encounter that problem is because the default printer icon is the "HP officejet 5600 series fax".

best regards
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