Solution: Cleaning The Paper Feed Rollers (Windows) iP1600
Clean The Paper Feed Rollers (Windows)
Instructions how to clean the paper feed rollers. If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
- Open the printer properties.
- Click the 'Maintenance' tab and click 'Roller Cleaning'.
- Remove all sheets of paper from the auto sheet feeder.
- Confirm the following message, and click 'OK'.
Note: Clicking 'OK' will activate the paper feed rollers 30 times. Thisactivation will take about 90 seconds. Do not perform other operationsuntil this operation has finished.
- Confirm the following message, and click 'OK'.
- After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.
- Confirm the following message, and click 'OK'.
Note: The following message is displayed when the paper is fed and ejected.
- Click 'OK'.
Roller Cleaning is completed.
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When I load paper from the top tray to many sheets get feed at a time (as many as 3 or 4 extra sheets). I am using a quality 24 weight paper which I have used since it was new.
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