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Re: Fellowes Shredder keeps running
You should be able to flip up the cd cover and visibly see the sensors in the center of the paper entry(look like little LED lightbulbs) Clean with a Q-tip dipped in rubbing alchohol. This should solve your problem. If it doesn't you probally have a burned out sensor. call 1-800-945-4545 to check with customer service.
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Found this that should help: Oiling Instructions for Fellowes Shredders Why and How Often: Regular oiling of cross-cut and micro-cut shredders is a necessary maintenance step to help keep your shredder functioning properly and prolong its life. Several factors determine how often you should oil your shredder-such as the type of paper being shred, the amount of paper being shred, and whether you shred only occasionally or continuously for long periods of time without stopping.
As a general rule, it is a good practice to oil your shredder each time you empty the wastebasket, or once a month.
Micro-cut shredders need to be oiled more frequently-ideally after every 15 minutes of use.
How To: Press and hold down the reverse button on your shredder. Put the tip of the oil bottle in the paper entry and make one or two sweeps across the cutters while gently squeezing the oil bottle. Continue to run the shredder in
reverse for another 10-15 seconds. What to use: It is recommended that you use Fellowes Oil to oil your shredder. You may also use other oil designated for shredder use. Do not use any oil or lubricant that is dispensed from an aerosol container.
Do not use any petroleum-based oils or lubricants. Use of such oils or lubricants will void the warranty on your shredder and could cause serious injury, as they are fire hazards when used with electronic devices. http://shop.fellowes.com/oiling-instructions.aspx
If you look into the slot you feed the paper into, you should see a two little bumps that are facing each other in the center of the slot. These are the sensors that tell the unit to turn on/off. You can try cleaning them with a paper towel or long q-tip. If this does not fix it, then the sensors will have to be replaced. Most Fellowes machines have a 3-year warranty, you can call Fellowes at 1-800-955-0959 to see if yours is under warranty.
sounds as if you will need to have the auto feed sensor replaced. if they fail it will just run, thinking it sees paper. your machine is under warranty for three years from the date of purchase. call fellowes and see if they have repair depot in your area. 1-800-955-0959
there is paper jammed in front of the sensor. it was likely caused by feeding too much paper into the shedder at one time and now a chunk of shedded paper bits it blocking the sensor from seeing that the shedder is clear