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My 440cn say's i'm out of magenta but i put a new one in and it still says it is empty.i installed ink when it said it was low last week. i used a brother ink cartridge

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Look at the window on the ink cartridge, on some you push back the cover that opens when you install it. Hold it level and see that there's ink filling the window area. Try first using the ink button and choose replace ink and then remove and re-install the ink. After that hold the stop button while powering up and it should reset the error.

Posted on Feb 08, 2010

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