Question about HP PSC 1350v All-In-One InkJet Printer

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Cannot get my printer to scan.

When I first turn on my computer I get TWAINtrackerWindow:apdroxy.exe
This application has failed to start because CoachUsd.dll was not found. Re-installing the application may fix the problem. I do do know what it is talking about or where to find it. The other thing when I try to get my printer to scan something I get this message. An unexpected internal error has occurred. Click ok to close the program, and then try one of the following: Restart the program, restart the Pc & then try again, Reinstall the Photo & Imaging software and try again. I Did the 3 things. I restarted the program, restarted the PC and tried again, and Reinstalled the software. When I try to scan something I get the picture of the scanner and the above message.

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  • robertpons May 06, 2008

    cannot locate the printer

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How can i fix my printer

Posted on Oct 28, 2010

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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My Smart thru4 Scanner is not supporting. On click Scan than click application button Wrong Application: C/WINDOWS/System32/mspaint exe problems is creat..


Dear
You may OPEN SMARTHRU4 click on SCAN TO next click on SETTING in this window you may click on ADD to add application from C/PROGRAM/application.exe.

Thanks.

Jan 31, 2015 | Office Equipment & Supplies

4 Answers

Lexmark X4580 (all in one wireless)


HI,

You can try out these two options one by one to fix it up:

A)
1 Unplug the printer.
2. Uninstall the drivers.
3. Reboot the machine.
4. Go to the lexmark site and download the drivers.
5. Install the new drivers.

B)You will get the "CANNOT RETRIEVE APPLICATION LIST" if your pc blocks the communication from the printer. This can be configured in your personal firewall. This can be Windows Firewall (found in Control Panel, Security Center), Symantec Client Firewall or similar. Depending on the configuration of this firewall you might or might not get pop-up messages from the firewall during installation. These pop-ups will allow you to permanently allow for this incoming communication. But your firewall might be set not to let you decide anything which will typically mean that the calls will be blocked out. This will often be the case if you have a company laptop configured by the company IT dept. You might then have to ask an admin to add exceptions the applications used by Lexmark as the configuration might not be open for you to change.

I think this is the complete list of applications:

Job Status Window Interface: C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\lxdijswx.exe
Lexmark Communications System: C:\WINDOWS\SYSTEM32\lxdicoms.exe
Lexmark Connect Time Executable: C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\lxditime.exe
Lexmark Device Monitor: C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
Lexmark Imaging Studio: C:\Program Files\Lexmark 3500-4500 Series\App4R.exe
Printer Communication System: C:\WINDOWS\SYSTEM32\lxdicfg.exe
Printer Status Window Interface: C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\lxdipswx.exe

Goodluck,
Please don't forget to rate the solution.

Apr 17, 2008 | Canon MultiPASS F50 All-In-One InkJet...

1 Answer

How do set up my lexmark pro901 to scan to my pc so that I can email the scans


Make sure the Lexmark Pinnacle Pro901 printer driver is installed on your computer. If you have the install disc that came with your printer, just insert it to your computer hard driver and follow the instructions on your computer screen. You can also the download the printer driver from the Lexmark website at http://bit.ly/d3ftso. Select your operating system > download > execute the file. Again, just follow the instructions on your computer screen.
Note: The install disc contains the Lexmark OCR scan software necessary for scanning documents for editing and saving them as PDF files. The downloaded driver does not contain the OCR software.
To scan to your computer using the printer operator panel:

1. From the home screen, navigate to Scan to Computer: Scan > Scan to Computer

2. Touch USB-Connected Computer or the name of a network computer. The local or network computer is the destination that will receive the scan. Wait until the printer has finished downloading a list of the scan applications available on the selected computer.

3. Select an application (in your case your email), and then touch Accept.

4. Select the color, resolution quality and the original image size. If necessary, touch Accept each time you make a selection.

5. Press the start button to start scanning. The scan is complete when the application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file.

To scan to your computer using the printer software (Lexmark Printer Home):

For Windows:


1. Click Start.

2. Click All Programs or Programs, and then select the printer program folder from the list.

3. Select Printer Home.

4. Choose your printer from the printer drop-down list.

5. Click Email, and then select Photo, Document or PDF.

Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears.

6. When the scan is finished, a new e-mail message is created with the scanned document automatically attached.

7. Compose your e-mail message. Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then send it through e-mail as an attachment.


For Mac:


1. From the Finder desktop, double-click the printer program folder.

2. Double-click the printer Center to open the All-In-One Center.

3. From the "What is being scanned?" menu on the main screen, select a document type.

4. From the "How will the scanned image be used?" menu, choose To be viewed on monitor/web page.

5. From the "Send scanned image to" menu, choose an application.

6. Click Scan.

7. Retrieve the scanned image from the application, and then send it through e-mail as an attachment.



I hope this information has been helpful.

Sep 19, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

Im trying to scan a document so i can edit it.... but printer goes as far as" and then " unable to download application lists" downloading application lists " is message on printer and...


Try reading...

Update list of applications to send scans to

Make sure the printer is allowed past the firewall.

When scanning a document, the OCR Program needs to be installed.

Also try these tweaks.

Start, control panel, device manager.



Go to the USB Controller section and click the + sign.




Go to each USB Root Hub and right click on it, left click properties, left click power management. Uncheck the box, allow computer to turn off this device to save power.




Restart your computer.
--------------------------------------

Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

Need more help, try posting at...

Dell Printers Forum


Rick

Jul 27, 2011 | Dell V305w All-In-One R840635AU InkJet...

1 Answer

When I touch the Scan Menu button, and choose scan to computer I get a message that states: No Scan Options I have been scanning for a year. This happened suddenly and I can't figure out why


Hi


Thanks for using FixYa. Due to any reason when the HP Communications process fails the HP Scan application won’t work. To resolve the issue you’ll need to follow the procedure as given below---

  1. Force Quit HP Communications (if running)
  2. Force Quit HP Scan (if running)
  3. Turn the printer off
  4. Turn the printer on
  5. Select Scan Picture from the HP Director application
  6. When the HP Scan application complains, press Reset
  7. HP Scan will then hang, but HP Communications will restart
  8. Force Quit HP Scan (again)
  9. Select Scan Picture from the HP Director application (again)

Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee

Nov 28, 2009 | HP Office Equipment & Supplies

1 Answer

I just tried to scan with my Lexmark X1270 that worked fine the other day now it says AIOC exe has encountered a problem what has happened t change how it works


You need to update the driver for your printer. Using your install disc, just follow the normal install process which will work as an "Update Driver".

If you do not have your original disc, follow the steps below:
  1. Make sure you have the regular printer driver installed. If you don't, you can grab it from the Lexmark website and install it.
  2. Next, keep your USB cords plugged in but turn your printer off.
  3. Download the All-In-One Center Software here.
  4. Unpack the archive, open the "Applications" folder, and double-click Setup. This will install the application - it can take a bit.
  5. Once the application is installed, turn the printer on and try a test scan. If it works, you're good and can quit reading.
  6. If you get an error when running a test scan, don't panic. Reinstall the regular printer driver, using the "Update Driver" option that appears.
  7. Restart your computer.
  8. Do a new test scan. This should bring up the All In One Center's loading screen, which will start searching for programs (this can reallllly take a while). When it's done, everything will be working beautifully again!

Feb 22, 2009 | Lexmark X1270 All-In-One InkJet Printer

22 Answers

Lexmark Scanner - "cannot retrieve application list" Won't Scan - HELP please!


Microsoft Paint ----> 'File' -----> 'From scanner or camera' (while the Lexmark is in scan mode). Just tried it and it really works.

Apr 24, 2008 | Lexmark X5470 All-In-One InkJet Printer

21 Answers

Device monitor application problem


Ok, folk, I have solved this same issue with my Lexmark X4530 and running Vista Ultimate 32 bit. It turned out to be a Windows Firewall issue. I could have just turned off my firewall, but I opted to keep it one and just EXCLUDE all four running processes that the driver loads. Here are the four programs I excluded on my firewall:

C:\Program Files\Lexmark 3500-4500 Series\lxdiamon.exe
C:\Windows\System32\lxdicoms.exe
C:\Program Files\Lexmark 3500-4500 Series\lxdimon.exe
C:\Windows\System32\spool\drivers\w32x86\3\lxdiserv.exe

The above files may be in different locations than what I have listed, especially the last one. The best way to find where these files are running from is to right click on your task bar and choose Task Manager. Click on the Processes tab and look for all the processes running that start with lx....
Righ click on each of those processes and choose Properties. It will display the path the file is located at. In your Windows Firewall, go to the Exclusions tab and then Add Program. Click on the Browse button and navigate to that file and select it and click on OK. Do that for all four processes.

After I excluded all of those files, the printer works exactly like it is supposed to!

Enjoy!

Jan 08, 2008 | Lexmark X5150 All-In-One InkJet Printer

8 Answers

"Scan Request Failed"


Problem: Lexmark cannot retrieve applications list

I have the Lexmark X3550 with the WiFi option board installed (makes it same as the model X4550) and get the “cannot retrieve applications list” message on one of the five computers connected to my router (Linksys WRT54G V8) and using wireless printing and scanning. Just like everyone else with a similar Lexmark WiFi printer/scanner, I can print wireless, but cannot get the wireless scanner to work on one of my PCs.

The fix, in my case, was to change the Lexmark network name in their Imaging Studio application. This worked for several weeks, but now I get the “cannot retrieve applications list” message again. I have not fixed the new error yet, but changing the network name may work for you. Here are the steps to change the Imaging Studio network name.

1. Launch Lexmark Imaging Studio. (Double left-click on its icon)
2. Left-Click on “View or change network settings”.
3. Enter a new network name in the first box shown. (This box contained the correct network name for my PC, but another name was needed to make the scanner work. I simply added “-lex” at the end of the current network name.)
4. Left-Click OK. You should return to the Imaging Studio screen.
5. Close the Lexmark Imaging Studio window. (The tray icon should remain at the screen lower right.)
6. On the printer, press the Scan Mode button.
7. On the printer’s display screen, select the Computer Name that you entered for the new network name. Just use the arrow buttons until the exact name is shown.
8. Press the Check button. The display screen should show “Downloading Applications List”. Within about 10 seconds the message should change to “ *Scan to Computer ”. Wireless scanning should now work.
9.. Press the Start Color or Start Black button. “Requesting Scan” will be shown. After a few seconds scanning will start. The process is a bit slow.
10. After a while you may see an empty small Lexmark window onscreen. Later, the Lexmark Imaging Studio will appear onscreen, then change to show many options and features. An image of the scanned item will appear in a Lexmark window. Save and/or edit the image. Another scan can be done by pressing the printer’s Check button again. Be sure the correct computer name is shown on the printer’s display.

That’s it. A new computer name was the solution. Your PC and printer may require a restart (power off) after changing the “computer name”.

Regards,
Fbyrd99

Oct 23, 2007 | Lexmark X3550 All-In-One Printer

6 Answers

Lexmark 2500 Scanning


my lexmark 2500 scan wont work I get App4r exe problem...

Sep 04, 2007 | Lexmark All-in-One Printer with PictBridge

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