Question about GE WSM2700D Top Load Stacked Washer / Dryer

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I have a GE WSM2700 stackable washer/dryer combo. The washer's main control know when pulled out to start the washer will not rotate to progress through the wash cycle. When you pull it out to start the washer starts up but the know just sits in place and without it rotating to go through the phases it will be in wash cycle forever. What could be the problem and/or how would I go about troubleshooting it? Thanks!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 6 Answers

SOURCE: final agitation and spin do not happen, timer does not stop

check your knob and sleve on the timer to see if they are the right ones or if they line up. if they doit might be the pin in side the timer.or it might be faulty. another suggestiion is check everything out twice. good luck

Posted on Feb 11, 2008

  • 1894 Answers

SOURCE: TThe pull-push stop-start knob does

i think the knob is faulty

may be a small misplacement of some some support ring

Posted on Jun 25, 2008

  • 1 Answer

SOURCE: Washing machne problem

The help that you gave me was completely wrong. The support ring was okay. I solved my problem by buying a new timer and control knobs. The teflong 'gears' were worn out so the knobs rotated freely.

Ronald Nelson

Posted on Jul 13, 2008

  • 130 Answers

SOURCE: Broken knob on GE washer

There are four separate parts that make up the knob dial. You can pull off the knob if you use a screwdriver/pliers to remove the clip holding it on. Check if the mounting areas appear stripped or broken. There should also be a compression ring in the mounting hole on the back of the knob. That's what may be broken or stripped. These are all parts that you can get from a local parts store (check the phone book) and you can do it yourself. Any of those parts should cost less than $10. The bad news is if you stripped the pole coming out of the timer assembly. You would need to replace the entire assembly which costs about $130. If you call a GE repairman, you are looking at $89.95 or more just to have them show up. If it is still under warranty, there is no charge. You can call them to verify this:

1-866-383-3933

Posted on May 03, 2009

  • 767 Answers

SOURCE: when wiring the 3 phase plug for power is the

If it is 3 phase it would be sensitive to phase rotation. After hooking up the machine I would check the rotation since it is 3 phase it could be running backwards.

Posted on Jan 14, 2010

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