When I go through the prompts I can change the voicemail on my extention but I need to change the MAIN voicemail that people receive when our voicemail is turned on. It has become quite embarassing when parents call and they hear "register now for the 2006-2007 school year".
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Each mailbox password is held in the system programming of the voicemail system. You need the system admin password for voicemail. Dial the access code for voicemail, if from a phone with voicemail then press * to get to the main greeting. At the main greeting dial * then the system admin mailbox number which is 99 for 2 digit ext numbers or 999 for 3 digit ext numbers or 9999 for 4 digit ext numbers then you will be prompted for the system admin passcode(default 1234). Press 2 for add/edit/delete (Never press 1 for new installation or you could delete all current voicemail programming and messages). Press 2 to edit mailbox, you will be prompted for the mailbox to edit, enter the mailbox number. Press # to skip to the passcode reset, enter the new passcode or press * to reset to default(999) then press # for each of the remaining parameters until you are returned to the mailbox menu which prompts for press 1 to add mailbox, 2 to edit mailbox, and 3 to delete mailbox, then hangup.
You need to press 0 at the voicemaillogin prompt. If you dont have a button programmed you can dial Intercom-7-7-7. If the system is configured properly you will get the login prompt. You can then dial 0# for the admin login. The default password is 1234#
First, call your voice mail. After the messages you will be given a menu to follow. On the Sony Ericsson W350 I went to Personal Options (4) then to Administrative Options (2) and finally Prompt Level (3). After reaching Prompt Level you have the option to shorten or extend the number of rings. At this point I chose to shorten the prompt and then I exitted the system.
dial voicemail, when prompted for mailbox 99# 1234# 9 3 for AA 1 for day 2 for night 6 to modify menu press star (*) pound (#) (you arent messing with selector codes record greeting there. 21 to rerecord, 23 to listen Make sure you press # to save when finished
One of the phones ( all are kx-T7736 using TVs-50 for messeges) ... is controling the main messege for our system,,, however I can not access the feature that will let me change that main messege... I usually press intercom 107 and then 5 to get there but on that particular phone it wont let me do it
Hi, if you are still having this problem you need to re-record the NAME on the mailbox as well as the greeting. On the Stratagy voicemail system, from the main menu after logging into your mailbox, choose option 3 then 6 to record your name. Hope this helps, ....Mitelmike
First, there are two things you need to know. The DKT3010 phone will work on different Toshiba phone systems AND you can have different voice mail systems. The phone system and voice mail are separate to some extent. You need to know the model of the Toshiba main control unit and it would help to know for sure which voice mail system you have.
You SHOULD have an administrator's guide for the system and voice mail or someone at the office in control of making simple changes to the system... however, depending on the company that originally installed the system you may have gotten nothing (hopefully they are still in business and you know who they are!!) Most of these systems can be programmed over the phone quickly by the company that originally installed it. There are probably passwords that you would need to know to change any programming features and if you don't know what they are you would be out of luck.
Your best bet is to find the company that installed the system. There may even be a sticker on the main control unit with their contact info. Next I would try to find a local installation company that could help you get the changes made and set you up with a way to make future simple changes yourself. Get ALL the information needed to make any changes like passwords etc.. even if you do not want to do it yourself, you NEED to have this information in case the company goes out of business!