Question about Creative Labs Zen Digital Media Player

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Hangs on creative logo when i power it on. - Creative Labs Zen Digital Media Player

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Try resetting it. there is a button on the bottom of the device inside a very small hole (VERY SMALL) and it says reset. you need to press this twice, once in and once again will let it back out.

OR check that the device is fully charged.
Hope this helps :D

Posted on Feb 08, 2010

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Posted on Jan 02, 2017

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My nokia 7210c doesnt power up. it just hang on nokia logo display.


My nokia 7210c doesnt power up. it just hang on nokia logo display.

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I have a creative zen m vision which is not working if I try to reload firmware I get a message harddidk problem - how do I proceed


1 HD damage could be done when you drop the Zen and you hear noises inside, some times the display just shows the Creative logo and no more.
2 the display just show the Creative logo, no noises inside, you can tray to put in Recovery mode as mentioned in the other solution and then erase firmware then reload firmware, this firmware can be downloaded form creative page,http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP&region=1&P
However
Before you go to all that trouble though try these steps:

1. Connect the device to the wall charger.
2. Hold the power switch to ON.
3. Put a paper clip into the reset hole.
4. Continue holding the power switch on until the Creative logo appears.
5. Select Format All from the Recovery Mode menu. (Note: THIS WILL ERASE ALL DATA FROM YOUR DEVICE! - but it's better than buying a new device)
6. When the reformatting is done, select Reboot from the Recovery Mode menu.

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1 Answer

My creative zen neeon hangs on creative logo what i can do?even it doesnt detects,then how can i format or reinstall the firmware?....plz help me....


try reseting it there should be a small pinhole on the back press and hold that for about 10 seconds if this wont work try putting it into recovery mode

  • Detach your player from the PC if it is connected, and turn off the player.
  • If the player stops responding, you can reset the player. To reset the player, gently insert a thin object into the Reset hole located below the power switch.
  • Press and hold the Play/Pause button while powering on your player.
  • When the player displays the Creative logo, release the Play button.
  • It will display the following options:

    Clean Up Scans the player and removes invalid links from its music library.
    Does not affect music files themselves.
    Format (All) Caution! Erases all content!
    Save a copy of your player's content before formatting.
    Reload OS/ Firmware Caution! Erases your player's firmware.
    DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
    Reboot Reboots the device.

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    remove music and reformat then put music again

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    You should restore it with ituns.First put your iphone in dfu mode and then restore it with itunes

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    Freezes at Creative Logo, won't go further


    We are experiencing the same issue. Would definitely like to know how to remedy/replace!!!!

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    Start up only shows creative logo


    hmm.. it's stuck on that?

    try pressing the reset button (usually on the back), to hardware reset it to the factory defaults. if that doesn't work, it's time to either call the manufacturer or extended warranty provider (if it's still under one), or give it a proper funeral :~)

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    Not rebuilding Library all the way


    1. Press and hold the Play button while powering on your player.

    2. When the player displays the Creative logo, release the Play button.
    It will display the following options:
    Clean Up
    Scans the player and removes invalid links from its music library.

    Oct 27, 2007 | Creative Labs ZEN SLEEK MP3 Player

    1 Answer

    Ive tried the solutions posted here all ready


    This is not much of a solution but I pulled my battery out then put in back in. Once I powered on the unit, I get the Creative logo, it updates the library and I'm back up. BUT, then I tried to sync again, and again, and again. Same result each time. I also found that it will not sync past 50% of anything I try, 1 song, 1 album, 100 songs or 100 albums. It always freezes and I can't power off.

    Dec 17, 2006 | Creative Labs Zen MicroPhoto MP3 Player

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