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Cooktop shut off and lock itself up

We have a Wolf 36" electric cooktop. Lately, while we're cooking, the cooktop automatically shut off and lock itself up. If we try to unlock it, it will lock it up again.

If we successfully unlock it, the cooktop will work only for few minutes before it shut off and lock it up again.

Sometimes we have to wait more than half hour before everything starts to work. Does anyone know what the problem is? Any help is appreciated.

Thanks,


oracle-nuts

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36" electric wolf brand cooktop. Goes off completely after just few seconds sometimes 30 sec. sometimes minute..Repair man looked at it-thinks either something electrical or some sensor messed up.He took apart look at electric ribbon nothing looked over puts back together..turns on and it goes completely blank again..no error codes..any suggestions

Posted on Aug 20, 2010

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Yes mine locks up if I wipe it with a wet cloth too. Thanks for the 4 second tip! Now I can eat dinner! lol s x

Posted on Oct 20, 2008

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Same issue..called Wolf customer service. They said to turn off the breaker for a full 5 minutes. Worked! I'm guessing it resets the unit.

Posted on Jan 18, 2013

Hold down the on/off button for 4 seconds!

Posted on Jun 15, 2008

  • caj_burke Feb 03, 2011

    Thank you thank you thank you...the 4 seconds worked..one happy house wife inAustralia..:)

  • alysonsimms Apr 30, 2011

    I keep trying to hold down the on/off button and it won't turn off.

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I've discovered with my Wolf 36 Ceramic, that if something warm crosses the control panel, it will trigger it...warm pot lid, warm condensation, bottom of pan, etc.

Posted on Feb 27, 2008

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Posted on Jan 02, 2017

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