Question about HP OfficeJet 7110 All-In-One Thermal Printer

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I haven't used my pinter for a couple of years. The system now says my prinre head for the mejenter are bad and the printer is only producing blank sheets as it prints.

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  • frannlee Feb 08, 2010

    Mr. Smith, are you suggesting that I do not need new printer heads even though the system is saying that the heads are bad?

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  • Master
  • 8,619 Answers

Hi

Thanks for using FixYa. This can be caused by a number of things:

The fuser
The ETB
The toner cartridge
The firmware
The printer needs a cleaning.
The slot in the printer.
Incorrect Media.

Try cleaning the printer, use a lint-free cloth for the ETB, DO NOT touch the belt with your fingers, the oil from fingers will often make things worse. Always use a lint-free cloth, if you ever encounter dirt inside the printer, dampen the cloth.

Calibrate the printer from the printer's control panel menu—


Configure Device-> Print Quality-> Calibrate now.
(Press the Checkmark key to advance through menus)

To check if it’s fuser just put a sheet of paper in the manual feeder in the front of the ETB drawer. Print a configuration page and when the back edge of the paper reaches the bottom of the feeder, open the back of the printer to stop the printing. Now open the ETB drawer and look at the unused sheet and see if the defects are present. If they are it is not the fuser. If the defects are gone, then it is the fuser.



Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Posted on Feb 08, 2010

  • Rylee Smith
    Rylee Smith Feb 08, 2010

    No I am not saying that. If I have been at your place the first thing I would have tried was to clean the Print Heads. To clean the print head
    take a hot water towel with the printer unplugged and the cartridges out, clean
    it till the time you see there is no ink residue on the towel. If still it wont work then its always better to buy a new printer as replacing the Print Heads will cost you more then the price of a new printer.
    Please do accept the solution if the issue is resolved or else revert for further assistance.


    Thanks
    Rylee



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