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hi i am afraid so, the reason you are not able to find one is because of theft, if someone was to steal your system from your vehicle, and just go buy a new head for the system it would be pointless being able to remove the faceplate's in the first place, i think the only way you might find one will be if someone has got a broken chassis but has a good faceplate, sorry but that is probably the only reason why you cant find one...hope this helps
If the cd's come in and out fine then it has something to do with key wire (red) . I try and always use and a adaptor harness when installing aftermarket decks. Make sure your wires are well inulated and not pinched when deck is "in its place".
Probably you are mising 1 voltage,check this you need to have 2 voltages ok,1 voltage has to be present on the yellow wire(constant voltage,means all the time,ok) and the second voltage on the red wire (this voltage has to be switched wiht the ignition key)check this and try to fix the problem,probably there is a fuse blown,you can use a tester light to check the 2 voltages.or if you dont want to do this just conect the yellow and red wires together and the unit has to turn on.
I'm assuming that you installed the head-unit new and that the faceplate did (at one time) previously slide down the way it was intended to work - is this assumption correct?
Is the molding around the head faceplate (mounting ring) damaged?
Are you sure you're not using the semi-permanent mounting configuration??
(see page 6 of the manual)
This particular unit has the option for a semi-permanent mounting of the face plate. If the two screws are inserted into the sides, it will lock the face plate in to the head unit (have you done that?) - if so, removing the screws will allow the face plate to be removed.
This is what the manual says: With the unit off, press OPEN to allow the front panel to slide down. Gently squeeze the release tab located on the bottom center underside and pull faceplate down and away from unit to remove. To install, insert left side faceplate first, then push right side to secure.