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when sewing these parts of the design, (small stitches? ) load your bobbin with the same top thread. Just match the top thread color, and done! No more white bobbin thread in the topside of your designs.
Loosen the top tension a little or tighten the bobbin tension ever so slightly. If that fails you can always color the bobbin threads with a magic marker the same color as the embroidery thread. You might go to Superior Thread's web site and try some prewound bobbins. They are worth their weight in gold. Dr. Bob knows all about all kinds of thread and is very good about answering questions. I think some of his Thread University videos are available too.
make sure the bobbin thread is wound and installed correctly
remove tangled thread and clean lint out from under feed plate
clean and remove shuttle to clean out area with lint brush
inspect bobbin for burs and scratches...make sure when reinstalling shuttle and bobbin that it rotates freely
hope this helps
Try making the material tighter in the hoop and check your bobbin to be sure it's a L (look at your instruction manual...it will show you which bobbin works and which does not. I say this because you have a tension problem...dont we all, Ha Ha!
Make sure that your needle is put in the correct way, there is a groove in the front of the needle, check with your finger nail, this is usually to be facing you, and make sure the thread is going through the tension holder correctly do not have the foot down when you are threading the machine,as this stops the thread from going through the needle tension holder.
You should always use proper Bobbin Thread for embroidery - not a bobbin wound from regular dressmaking thread. You are right, the special bobbin thread is thinner so that the embroidery thread will be pulled to the underside and you get a nice shiny embroidery on top with no bobbin showing through. Wind yourself 6 or more bobbins at a time of bobbin thread to always have some on hand, or buy the pre-wound L size ones. All embroidery machines - no matter what brand - recommend using bobbin thread for embroidery. It is readily available at all sewing stores, probably even Spotlight would carry some. If you get stuck for a supply, try overlocker thread.