Question about Gateway MT3422 RTL Notebook

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Gateway MT3421 Laptop start-up Issues

The following situation has happened twice: While both plugged in and battery charged, I would try to start my computer. The lights near the touch pad would all flash signaling the start. The fan would also begin to go but the screen would remain black. After several minutes, I would try to re-start and the same thing would happen. Even though, while off, I had the Laptop plugged in and the battery at full charge, once I attempted to turn on the computer, the battery light would change from blue to red signaling the fact that it needed to charge. I've taken it to three different places with three different answers: 1) My battery is dying, 2) there are possible problems with my motherboard, 3) my computer is completely broken and I should buy a new one.

Other useful information:
The operating system is the 07 version of Windows Vista Home Premium
I bought the computer in the summer of 2007
I had to replace my hard drive in Nov 08
I have changed out the memory from 1GB to 4GB in Sept 09

Any and all help is appreciated.

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  • Laptop_Junki Feb 08, 2010

    Thank you for your quick response. I should add that if the battery is out, I can start the computer. It is only when I try to start the laptop with just the battery or both battery in and plugged in does the computer not start. I believe the battery is losing charge, because it is already 3 years old. However, I do not not the associated problems that come with motherboard damage. As a side note, I am currently in Germany and do not have access to another monitor or external hard drive.

  • Laptop_Junki Feb 09, 2010

    I meant to say 'do not know what sort of problems are associated with motherboard failure'. Sorry about the confusion

  • Laptop_Junki Feb 14, 2010

    Now my computer will turn on only to show the screen showing safe mode choices. This screen has squares of text missing and has a black line running diagonally through the text. I've read that this brand is known for it's motherboard issues. Is there a quick fix for this or should I just look for a new computer?



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Start by removing the battery completely, and plugging the power cord into the wall socket. If the power indicator light comes on at the converter on the cord, your power cord is fine. Then plug the power cord into the computer. If the computer starts up you know the power cord connection on the computer is not the problem. Now witrh the power cord plugged in install the battery if the needs charge light comes on you probably do need a new battery as the cells often do go dead after a period of time and wont hold a charge, this will cause the LCD screen to go black or gray, but NOT BLUE. Borrow a friends monitor and plug it into your computer as an external monitor and press the function key to toggle to external monitor. Now try to restart, if screen shows activity you can atleast check out your computer. You may want to test your connections andf then itry placing your hard drive into another similar computer and see if the same thing happens, if it does your hard drive may have a failure. You can transfer all the info from your hard drive to an external drive through a patch cable available online at circuit city for between $7-25. The two that are most useful are the CTG Laptop to IDE Hard drive adapter item C184-17705 and the Ultras USB 2.0 to IDE/SATA cable adapter item UL740112 depending on what type of hard drive connections you have. Once you transfer your information to an external you can try to restore your computer using the original system restore disk that came with the computer. Set to boot from disk and away you go... If this does not work you may have a bad hard drive or possibly the mother board. If the mother board is bad you may want to just keep the computer for spare parts as it might not be worth the cost of repairs. If it is the hard drive you can get good quality Hitachi Harddrives reasonable (for less than $90 for upto 600 GIGS on line again at circuit city without any shipping cost and will have it within a couple of days.
Hope this helps.

Posted on Feb 08, 2010

  • JM Alvis Feb 09, 2010

    I would definitely go with the battery replacement. I seriously think this will resolve your problem.


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I just removed my battery on my laptop that had just been declared DOA. It started right up and now I am looking for a battery replacement. And that's a good thing. Beats the hell out of a laptop replacement. I owe you big time. How many motherboards have been replaced when all it was is a battery glitch!!! Yeah!!!

Posted on Apr 07, 2010


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