Question about HP LaserJet 2840 Printer

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My HP 2840 is displaying "Scanner Error 3" turn off then turn on

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Insufficient light given off from the scanner bulb. Could be the bulb or the formatter.

Posted on Feb 12, 2010

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1 Answer

My hp2840 scanner not working display message : scanner error 3 turn off and on please advice


Scanner Error
The device has experienced an internal hardware error.
  • Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.If the error persists, replace the scanning assembly.

Jul 09, 2011 | HP LaserJet 2840 Printer

1 Answer

Scanner error 5 on HP Color Laserjet 2840


Scanner Error 52 is a hardware error. If turning the power off , waiting 30 seconds and turning it back on does not solve the issue the the scanner assembly might need to be replaced. Another thing to try is make sure the printer is plugged into the wall not into a surge protector. Aside from that you may need to have the scanner assembly replaced.

Dec 09, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

"scanner error 5 turn of then on" reads on the display screen


Sorry but I have a bad news. Scanner error 5 or 8 means that the scanner lamp is not able to move and if it does it cannot go all the way. The printer need service, probably a new scanner. The repair might be too complicated and expensive (over $250) I suggest to get a new one. HP can provide a deal to recycle the unit and give you a credit, maybe not a lot but its something.

Aug 30, 2010 | HP LaserJet 2840 Printer

1 Answer

I am getting scanner error 5 massage on hp 2840


A tech needs to look at it. It could be as easy as just reseating the 4 wire bundle connector that comes off the scanner and connects to the formatter.
But, in any event a tech has to check it out.

Jul 29, 2010 | HP LaserJet 2840 Printer

1 Answer

My printer still prints, but make noise when the scanner lamp warms up. After that, the screen says, "Scanner Error 5". What's the problem?


Hi tatnle,

This is due to a hardware failure, the scanner assembly and the formatter board will need to be replaced.

Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the enter and the * button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

if this does not work contact hp 1800-334-5144.

Al
Eliteprintersolutions@gmail.com

Jul 15, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

I have Networked hp model M2727nf all-in-one printer/scanner/fax.displies error "scanner error 5" on the display screen. i turned off/on the machine more than 4 or 5 times the error does not go away!


This is due to a formatter failure.

Try an nvram
Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the right arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

if this does not work contact hp, if within 2 years from the purchase date ask for a case number to have the printer serviced under a service note.

Al
Eliteprintersolutions@gmail.com

Jun 15, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

2840 Hp Color laser jet displaying Scanner error 05


The book says to try the old power off and on. And then replace the scanner assembly and then the formatter.

Personally, I would try the formatter.

Sep 26, 2009 | HP LaserJet 2840 All-In-One Printer

2 Answers

52 scanner error on HP Color Laserjet 2840


The device has experienced an internal hardware error. Recommended Action
  1. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
  2. If the error is still unresolved, contact Hewlett-Packard for technical support to troubleshoot the problem. Call HP for telephone support

Mar 22, 2009 | HP LaserJet 2840 All-In-One Printer

5 Answers

HP LaserJet 2840 Scanner Error


when poering on this HP 2840 it says" Scanner Error 5"
what does it mean? How to get a solution?

Apr 16, 2008 | HP LaserJet 2840 All-In-One Printer

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