Question about Maxtor OneTouch 4 Plus 750GB External USB 2.0/FireWire 400 Hard Drive

1 Answer

My maxtor Storage Unit dropped and stop working.

My Maxtor One Touch 4 (1 Terrabite Memory) Data Storage Unit dropped on the side and stop working. It has a hum and the function light stays on but not responding.
Is there a recomended Repair Shop in or close to N Miami Beach, Florida 33162 I could take it to be repaired?

Thank you.

Alden

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,831 Answers

Body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(../wysiwyg_rte/misspell.gif) repeat-x scroll center bottom; } Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 27, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Maxtor personal storage 3200 stopped being recognised, clicking sound coming from box


The clicking sound from a hard drive is known as "The click of death". This drive is faulty and if you need data off this hard drive then there are companies that can recover data off a faulty hard drive BUT it will cost you an arm and a leg for their services.

Jan 31, 2013 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

My Maxtor Model one touch ll 300 gigabyte storage unit quit working and I can't recover my data. What will it take to recover my data, and what will it cost.


more than likely its a power issue. located inside the case cover is an actual hard drive that can be directly hooked to your computer internally. its all plug and play. if you have any questions , feel free to ask. if this info was helpful please leave a testimonial on my fixya page.

Dec 20, 2010 | Maxtor OneTouch II external hard drive...

1 Answer

My 10 pin data connector broke off inside the case--can I take this somewhere for assistance with repair and data recovery off of my device? it is a maxtor one touch III mini


The answer is Yes.
You can recover lost data from USB with data recovery program.
CardData Recovery can recover data from all camera flash memory cards includingCompact Flash Card (CF), Smart Media Card, Secure Digital Card (SD),Multi-Media Card (MMC), XD Picture Card (XD), Micro Drive, Sony Memory Stick(Duo, Pro), as well as removable storage including Zip disk, USB drives andHard drives. Recovery of files is also possible even when drive has beenformatted.

Oct 25, 2010 | Maxtor OneTouch III Mini Edition 120GB...

1 Answer

Storage disc stop working


It could be a situation where only the "table-of-contents", which describes all the files on the disk, has become scrambled. So, look online for "file recovery" utilities -- programs that will read through all the blocks of data on the disk, and try to "stitch" together all the files, without using the "damaged" file-directory.

May 31, 2010 | Maxtor Personal Storage 3100 (M01E100) 100...

2 Answers

Need to locate a working identical Maxtor 3200 200GB


Well this is not how I like to answer questions on this forum, but here is a place to start looking for your drive. I hope this helps, there are some listed.
http://shop.ebay.com/?_from=R40&_trksid=p3907.m38.l1313&_nkw=+Maxtor+3200&_sacat=See-All-Categories

Sep 15, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Maxtor 3200


Try connecting the Maxtor to another computer and if it functions normally, then backup your data. Then try formating the Maxtor on your computer.

Sep 08, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Maxtor 320gb External hard Drive Question


You can remove and disconnect the drive with out losing data. Since it is a usb drive its always best stop the device before removing. You do this by clicking on the icon in the task bar . It has a green arrow above it. As for the safety drill have not use it but should be able to get instruction once you install it ( look at the help files ) Hope this helps

Jan 25, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

500gb hard disk - ticking sound - is data gone?


Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks


Oct 20, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Maxtor Hard drive tries to work


I had this problem also. It was either dropped or something fell on it. You have to get it repaired or a new one. If you have VERY important information that cannot be replaced, consider a data recovery service from your local stores.

Good luck with your Drive.

Aug 14, 2008 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Maxtor One Touch 80 Gig Drive


Go into the device manager and clear the USB ports.

Apr 19, 2017 | Maxtor One Touch (RBAY080B0USR) Hard Drive

Not finding what you are looking for?
Maxtor OneTouch 4 Plus 750GB External USB 2.0/FireWire 400 Hard Drive Logo

351 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maxtor Computers & Internet Experts

Computer Links

Level 3 Expert

2385 Answers

Rick Arnold

Level 2 Expert

63 Answers

terminalcon

Level 2 Expert

81 Answers

Are you a Maxtor Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...