Question about Lexmark X9350 All-In-One InkJet Printer

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My printer will print everything but faxes

How do I get the printer to automaticly print an incoming fax?

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Hi,
Here is a link to the users guide of the printer. In page 130 you will find specific details on how to setup the printer to receive and print faxes automatically.
http://bit.ly/cLSELk

Posted on Feb 13, 2010

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Check video for 'fax receive set up' in similar model:


Manual receive: In coming call receives like telephone
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Set up your best option as per your requirement.

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1 Answer

Fax can do copies and send but not able to receive incoming faxes. Did several tests. Modem picks up but doesn't transmit data. LCD screen does not indicate any trouble or alarm.


It's possible that somehow the incoming faxes are going directly to memory and not printing. If there was a Tx issue, you'd get an error message on the LCD screen or a printed out message. Not knowing what kind of machine you have, I can't give you instructions to print from memory but if you check your manual, you should see instructions to both print from memory and set the fax to print automatically.

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1 Answer

On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

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How can i generate incoming call report ?


To print a report:
  1. Press the [Menu] button on the Control Panel, until Reports is displayed on the top line of the Display Screen. The Phone Book menu item will be displayed on the bottom line.

    wcpe16-menu-but.jpg

  2. Press the right or left arrow button to scroll until the report or list you want to print is displayed on the bottom line.
    • Phone Book: Phonebook list
    • Sent Report: Sent fax report
    • RCV Report: Received fax report
    • System Data: System data list
    • Scheduled Jobs: Scheduled job information
    • MSG Confirm: Message confirmation
    • Junk Fax List: Junk fax number list
  3. Press [Enter] to print the selected information.
Your machine can print reports containing useful information. The following reports are available:
  • Phonebook List: This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers. You can print this phonebook list using the [Phonebook] button.
  • Sent Fax Repor: This report shows information of the faxes you recently sent.
  • Received Fax Report: This report shows information of the faxes you recently received.
  • System Data List: This list shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings.
  • Scheduled Job Information: This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation.
  • Message Confirmation: This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job.
  • Junk Fax Number List: This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID.
  • Multi-Communication Report: This report is printed automatically after sending documents from more than one location.
  • Power Failure Report: This report is printed out automatically when power is restored after a power failure, if any data loss occurs due to the power failure.

NOTE: The lists you have set to automatically print out will not print out when there is no paper loaded or a paper jam has occurred.

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1 Answer

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Unplug the machine for 3 minutes and plug it back in. sometimes this will reset everything. good luck

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