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Why does refrigerator not cool and the freezer

I have a sub-zero 700TCI refrigerator. Unit was not cooling or freezing.
I cleaned the coil which allowed the freezer drawers to freeze. The refrigeration area will not cool down at all.

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Posted on Feb 09, 2010

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I have a bottom freezer model that also freezes on top! I've cleaned the coils underneath (and it was pretty bad), and that seemed to work for about a week, but now the unit seems to run alot even though...


cleaning the coils is always a good idea, that's how the unit disipates the heat it pumps from the inside of the box. clean coils make it work more efficiently. Frosty suggests a door gasket leak, allowing fresh, moisture ladden air in, that turns to frost. Runs all the time- check door gaskets. they are replaceable. Could also be a bad thermostat. thermostat is running the fridge, trying to reach the set temperature but won't shut off when it reaches it. Unplug the fridge or shut off the breaker is easier. (good wiring practice mandates a dedicated circuit for refrigerators). change the thermostat.

Does the model cool by allowing cold air from the freezer into the refrigerator or does it have separate cooling equipment like some sub zero's? Is there something blocking air flow from the freezer to the refrigerator?

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well it depends on how long the door was open for during the cleaning, your evap coil was unable to cool the unit due to the warm air coming in, that will cause the evap coil to over frez . un-plugging the unit may work but the best thing to do is force it into a defrost you can do that by pressing and holding the ice key on the key pad for 10 sec or till you hear the freezer shut down this will thaw the ice on the coil and the unit with come back on within 20 to 30 Min's

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