Question about Dell Inspiron 530 Desktop Computer
As a former Dell tech, I can say with 99% certainty, there is no "kill switch" on the system. My evidence for that is as follows. If it's true, Dell would face a lawsuit to end all lawsuits. Not to mention all the bad press. Also, computer companies rely on customer loyalty. I've fielded many calls in which the customer says "I've always owned a dell. That's all i'll buy" ....etc. Those people will continue to buy Dell's products and recommend Dell to their friends. Now, if Dell manufactures their products to fail after the first year, word will get around quickly, customers will get disgusted, and those "i love dell calls" become "i'll never buy your stuff again and i'm gonna tell all my friends"...I've fielded calls like that as well. So, it's in Dell's best interest to produce quality systems. What's the use in making money on that repair bill, if you aren't going to buy another system from them in the future?
I hope that helps.
Posted on Feb 08, 2010
Testimonial: "Thank you. I"m still waiting for service tech to show up or call. Fingers crossed that happens. "
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Posted on Jan 02, 2017
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