Question about Maytag MAH8700A Front Load Washer
What does a 3E error code mean? i have a maytag neptune front load washer...
Trouble shooting guild for this machine indicates this means Motor Failure. Over current is detected
Posted on Mar 28, 2010
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Posted on Jan 02, 2017
3E has something to do with the motor control. Apparently the design of this machine allows a water leak either from the water intake box or down a rubber hose which runs along with the motor wire harness. The water tracks to the harness and motor and shorts the whole mess out. a.k.a. fried motor.
pull the back plate off (3 screws) and look at the motor where the wire harness plugs into it. Notice a bunch of green stuff- that is corrosion from the electrical short circuit causing your problem. See the rust build up on the side rail below the motor (as there will be none on the side adjacent) this is indicative of a water leak.
Our machine started doing this within the first week and we had the "service" people come out and "fix" it, but it appeared they did nothing. When I opened the machine up I discovered the problem when I ohmed out the rotor contacts in the motor wire harness and found it to be open instead of the factory specs of appx 2.5 ohms.
Maytag (now Whirlpool) does not want to send me a new motor and harness because of their bad design. The machine is a sealed unit only 23 months old. Note to all...do not buy Maytag or Whirlpool. That Maytag repair man is sitting on his bum because the company does not care about their consumers and their cheaply made products (sold at high markups).
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Posted on Dec 24, 2007
take the back panel off,see if the belt has broke if not,check your motor control board for burn spots ,front bottom right inside washer,if not that then your motor has gotten weak and will not turn the drum,let me knoe what you find-mike
Posted on Jul 12, 2008
Does it agitate and does the door lock light come on? Theres a panel on the back you can take off via 4 screws. Here you can check the belt and watch to see if it spins or moves at all. If the door lock light comes on, and you here the door click. Than chances are your motor control board is bad. Seen this many times. Im actually replacing one tomorrow on the exact washer.I believe the part # is 22004045. Heres a diagram. If the door doesnt lock than you need either a lock assy or a new computer for it. The computer is in the top panel where the timer is. If you look at it you should see a burnt resistor. If no burnt resistor than its more likely th lock assy. Ill try and find the part # for the lock and computer, and a digram. Hope this helps. Dave www.washermd.com
Posted on Dec 19, 2008
just an FYI to anyone who might need to know. my neptune started kicking up an error of LR and stopping. i ended up sending an email to maytag and got a response back from one of their techs. the LR code means "Locked Rotor". when this happens the cause is one of two items. 1) the circuit board at the top of the unit has lost connection to the motor and its control board at the bottom (connector loose) or 2) the motor and or control board at the bottom have trashed and need to be replaced (P/N 12002039).
hope the info helps someone as i had a heck of a time finding it.
Posted on Jan 14, 2009
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Please advise me on any recalls and technical information involving error code 3E during a wash load, which appears related to be a faulty control panel. My machine is always shutting down each time it reaches the rinse cycle. Numerous consumers have been complaining about this same model at consumeraffairs.com. Replacement of the control panel is expensive at an average cost of 298 dollars and appears to be the corrective action for other consumers with error code 3E. Over current is not being detected at the motor. I'm disappointed with the quality of this washer considering I purchased it in 2005 for over 1,000 dollars. This problem has forced me to use a local laundry mat to wash my clothes. This error code is not listed in the User manual.
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