Question about GE GSS20IEP Side by Side Refrigerator

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My GE side by side model GSS20IEP will not cool. It is not freezing up and the compressor runs without getting hot.

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replacing evaporator on ge arctica

Posted on Oct 10, 2015

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System leak. Sounds like you have lost your freon.

Posted on Feb 09, 2010

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Hi. Our GE GSH25JSDD SS side by side drive just stopped freezing, cooling. The fan is on inside freezer and lights, and motor down on bottom, back is running. Drain is clear. Won't cool down.

I need someone to feel the top of the compressor. Is it cool, hot or too hot to keep your hand there? Usually on GE models like yours the=> WR55X11072 Main Control Board is the problem along with the start relay, overload and run capacitor. GE Refrigerator Model GSH25JSDD SS Parts
I'm here should you have question, Thanks, Sea Breeze

Oct 10, 2015 | GE Refrigerators

1 Answer

GE GSS20IEP CC is freezing up after we replaced the defrost heater and the thermostat. what else could it be?

you have a bad computer board located on the back outside wall,part number wr55x10942.everything runs through the board,sometimes you'll notice that the fans aren't running correctly too.unplug the machine,remove the cover,you'll need a pair of needlenose plyers,there are 4 white plastic pins that hold the board in place,pich in the tab on the pin and pull on the corner of the board,pull off the wire harnesses and plug them back in the same connectors then ground it with one of the screws.go here 801 is your part and this is your problem

Sep 02, 2012 | GE GSS20IEP Side by Side Refrigerator

1 Answer

I bought a used ge side by side refrigerator wich it was six months without used it, is not freezing and is not cool as it should be how long do I have to wait to see it if it is working properly?

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It can take a few days to level out properly...

As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong. If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then…

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


Aug 31, 2010 | GE GSS20IEP Side by Side Refrigerator

1 Answer


replace the ptc overload relay on the compressor,(its running on the start windings and not the run windings and not getting into the full run mode),they just unplug and plug into the compressor side and are relatively inexpensive

Apr 19, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Started defrosting in freezer. pulled out and

let compressor cool down,before plugging back in

Apr 16, 2010 | GE GSS20IEP Side by Side Refrigerator

1 Answer

Freezer freezes and won't cool either freezer or refrigerator.

On my GE side by side (model GSS20IEMDWW), the evaporator coils froze over due to constant running of the compressor. The compressor was constantly running due to a faulty temp sensor in the fresh food side of the unit. The sensor was apparently reading too hot, thus never signalling the computer that it should stop trying to cool.

This could be what the original poster was attempting to describe.

Jul 26, 2009 | Refrigerators

1 Answer

Not cooling properly

you need to have the freon pressure checked. if low the unit will not cool properly. if not cooling at all you need to verify that the compressor is running. if so then you have a sealed system leak. if not then check your ptc and overload on compressor. that is your start device for your compressor. unit could be stuck in defrost but not likely with a ge. usually the hv board would go out. if that is the case then you would have no power to unit

Jun 21, 2009 | GE GSS20IEP Side by Side Refrigerator

1 Answer

GE Model # GSS20IEPA WW Fridge warm...freezer is fine


if the compressor is running your ref. should be getting cold. Their is a defrost timer but when it is in defrost the compressor shuts off. I think you do have a leak.

any further question let me know.


Mar 28, 2009 | GE GSS20IEP Side by Side Refrigerator

1 Answer


HI thanks for your question. remove cover to the compressor relay, check for burnt wires. clean all coils. replace the relay. thanks

Aug 30, 2008 | GE GSS20IEP Side by Side Refrigerator

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