Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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My Dyson Animal does not pick up on bare floors. It makes my wife crazy. I have checked the airways, etc. While the container fills up on carpet, I often see stuff on the carpet that it doesn't pick up, etc.

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Check bottom Hose for Splits, Brush bar may be worn or set too high. check rubber seals.

Posted on Feb 08, 2010

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After less than 2 years of use why is my DC41so hard to push on bare floors and carpet with the roller brush engaged? My wife will not use it any longer.


Your problem is with the centre wheel. This article will explain everything: http://dysonmedic.co.uk/dyson-dc40-dc41-dc50-hard-to-push-sticking-to-the-floor/

Feb 28, 2015 | Dyson Bagless Upright Vacuum DC41 Animal

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We love our Dyson DC25 Animal but we just got new carpet and it's like pushing furniture around the room. I know it doesn't have a height adjustment but is there any other option?


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty using your DC25 Animal on this particular type of carpeting. This sounds unusual especially as it worked effectively on your older carpeting. As DC25 is engineered to adjust automatically to different floor types and pile heights, there is unlikely to be an issue with the vacuum itself.

It may be worth checking directly with the carpet manufacturer for their guidance on caring for this specific type of flooring. Manufacturers will sometimes recommend vacuuming certain types of long-pile or delicate carpeting with the motorised brush bar turned off.

If you'd like any further guidance from our experts, you can reach us by calling the Dyson Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

May 11, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

While on the carpet setting- when the arm is released- there is a loud noise...doesn't matter if it is on bare floor or carpets-- if on the bare floor setting there is no noise on floor or...


Hi there,

I'm sorry to hear you're having difficulties with your DC14 Animal. The cleaner's brush control system is designed to make a ratcheting sound to alert you if the brushbar is jammed. Although you've already cleaned the brushbar, it's a good idea to follow the steps shown in our online support guide to make sure you haven't missed any obstructions in the cleaner head:

http://www.dyson.com/support/help.asp?article=650&product=DC14-ANIMAL_US

This should allow you to resolve your issue without further assistance. However, if you've checked the brushbar and cleaner head are clear of threads, hair, or other obstructions, but the cleaner still seems to be making the ratcheting noise, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you to identify the cause of the issue, and will be able to recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Sep 04, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

When the vacum is set on the bare floor mode, the on/off light blinks and the roller brushes stop working


This is normal. The roller brushes aren't needes on bare floors. They are used to brush lint, hair, etc. from the carpet that the suction itself wouldn't get.

Jan 28, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Pushes hard over the carpet and left lines in the new carpet. My father pulled it backwards and seemed OK. It just pushes extremely hard forward. The Dyson is about four years old and have not had any...


Check the axles of the wheels for debris accumulation. Also, make sure the height is set for the type of carpet that you have. Try pushing the machine on a bare floor--is it hard to move there also? Hope this helps!

Nov 28, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

No suction below when carpet mode or bare floor mode selected Lots of suction with wand


it is probably clogged near where the floor part picks up
that is why the wand still works

Jan 06, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

No difference between carpet position and bare floor, it all seems too high on my dyson animal 14


I too have a dyson and found there is a difference in the machine from floor to carpet check roller underneath and pull off all hair and threads that get stuck trust me with 2 goldens I use my purple dyson daily

Oct 04, 2009 | Vacuums

1 Answer

I have a DC07 Animal Vacuum It works and sucks but the beater brushes do not turn Can you help me


Make sure the setting is on carpet and not on bare floor. The brushes will not turn when it is on the bare floor setting.

Jun 14, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Burning smell


Have you checked the the hoses are free of debris?
Is the setting for floor on when you are vacuuming the carpet.

Turn id on an see if it will **** up some pennies.
Use the hose for that.

Check for string hair, etc cought in the brush.
Use the small pick knife that should have came w/ the dyson to cut away and thing caught in the brush.

Hope this helps.

Sketchlab.com

May 29, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Way too much suction


Did you call Dyson?  Just call their customer service and see if there have been other complaints like yours.  I just got the same model and will be looking out for this.
Randy

Dec 02, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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