Question about Office Equipment & Supplies
Open the cover, and inspect the small rectangular glass area leftmost of the glass - there must be a spot there.
Scanning from feeder is different from scanning from glass, because it's the paper that moves, and the scanning bar remains stationary. Therefore, if there's any dirt directly over the scanning bar's "home" position, it will show as a line on the resulting document.
Posted on Feb 09, 2010
Testimonial: "Thanks again. I've had two solutions both the same but appreciate the effort - its great to have obliterated the dreaded line..."
Open up the doc feeder and clean the scanner glass
Posted on Feb 08, 2010
Testimonial: "Thanks so much. I've spent ages cleaning and I seemed to miss the little slip of glass which was the culprit. Have had the experts out too - doh!!!"
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Posted on Jan 02, 2017
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