Trying to print and I get this error 5100 says to cancel print and turn off printer and turn back on. Does the same thing and can't find manual

look up the printer tray sir.... if you see a lots of paper inside the tray removed it.. then try again printing... or else... try to change the printer mother board...

Hi there,
Service Error 5100
Cause : Movement of the Print Head Holder is blocked.
Action "Clear the paper jam or foreign object that is preventing the Print Hed Holder from moving, cancel printing from your computer, then turn off the machine and turn it back on again.

Hope this helps.
Please rate my response.
Thanks
Have a good day.

Hi there,

Service Error 5100
Cause : The movement of the FINE cartridge Holder is blocked.

Action : Clear the paper jam or foreign object that is preventing the FINE cartridge Holder from moving, cancel printing from your computer, then trun OFF the machine and turn it back ON again.

Hope this helps. Pllease rate my Response.
Thanks.
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Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.
Hope it do for you
All The Best: Pineworks

Hi there,

Service Error 5100
Cause : The movement of the FINE cartridge Holder is blocked.

Action : Clear the paper jam or foreign object that is preventing the FINE cartridge Holder from moving, cancel printing from your computer, then trun OFF the machine and turn it back ON again.

Hope this helps. Pllease rate my Response.
Thanks.
Have a good day.

Hello

The manual states that the error code 5100 is a result of:

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
---
You might see something blocking the printer head, check inside to see if there is a paper jam, staple, or some other object blocking the print head.

If this does not work, try resetting the device:

1. Turn the printer off.
2. Hold the button Resume / Cancel (red triangle in the circle), click POWER - indicator lights green.
3. Release the button Resume / Cancel, keeping POWER.
4. Click Resume / Cancel 2 times, keeping POWER, and then release all the buttons.
5. When the indicator light Green - click Resume / Cancel 4 times!
6. Turn the printer off button POWER.

Hope this can help you.

Best regards
Andrea

As per the manual...

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
---
You might see something blocking the printer head, check inside to see if there is a paper jam, staple, or some other object blocking the print head.

By your description, you probably have read that the 5100 error means that the movement of the print head holder is blocked. I get this error occasionally and handle it by turning the printer off and then on. The last time it happened, I heard something like a belt snap. Try opening the printer top and seeing if you can gently move the holder. Are you hearing sounds from the printer that are new?

You may try this to rest the 5100 error:

1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)

2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)

3) While holding the Power button, press the Resume/Cancel button three times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.) During initialization, the LED blinks in green.

4) When the LED stops blinking and lights in green, press the Resume/Cancel button the 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)

5) Press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)

6) Power off then back on and test.

Hi, I am having the same problem,
the link is posible solution
http://answers.yahoo.com/question/index?qid=20080115130158AA5y9NZ