Question about Saniflo 013/003/005 Sanibest Toilet with Grinder Series Pump in White Round

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Hi i'm pretty sure my son has just flushed a baby wipe down the toilet and now my saniflo is making strange noises and doesn't appear to be working properly, how can i check if the wipe has become tangled in the motor? thanks

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Hi, Had this myself with my son a while back!

*** STEP 1 ... DISCONNECT THE MAINS POWER SUPPLY!!!! ***

You'll need to drain the main toilet bowl of water and remove the toilet bowl away from the sanoflo. This may require that you also empty the cistern and stop the water from entering it (do you have an inline valve to the cistern supply pipe?)

When you have emptied the water and removed the toilet bowl there should be a large Jubilee clip attaching the saniflow to the WC waste outlet. Loosten this and remove it so you can see into the saniflo where the WC waste goes.

You should be able to see the object and reach it with your hands. I would suggest wearing some rubber gloves to protect your hands from getting gunk in cuts etc.

If you cannot get to the object, you'll need to empty out the other pipes to the Saniflo and remove the unit. When you have done this you'll need a star driver to open up the unit and get to the object inside. I would suggest that since most of the saniflo range have an internal grille to stop objects such as this actually hitting the macerator that you should be able to reach it just by disconnecting the WC waste connection

If this helps please leave feedback

Posted on Feb 08, 2010

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Kids eh?

.. I had my son flush LOTS of wipes down ours ...

*** STEP 1 ... DISCONNECT THE MAINS POWER SUPPLY!!!! ***

You'll need to drain the main toilet bowl of water and remove the toilet bowl away from the sanoflo. This may require that you also empty the cistern and stop the water from entering it (do you have an inline valve to the cistern supply pipe?)

When you have emptied the water and removed the toilet bowl there should be a large Jubilee clip attaching the saniflow to the WC waste outlet. Loosten this and remove it so you can see into the saniflo where the WC waste goes.

You should be able to see the object and reach it with your hands. I would suggest wearing some rubber gloves to protect your hands from getting gunk in cuts etc.

If you cannot get to the object, you'll need to empty out the other pipes to the Saniflo and remove the unit. When you have done this you'll need a star driver to open up the unit and get to the object inside. I would suggest that since most of the saniflo range have an internal grille to stop objects such as this actually hitting the macerator that you should be able to reach it just by disconnecting the WC waste connection

If this helps please leave feedback

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Hi,

It sounds like it has possibly failed. Which fuse did you check .. the fused spur from the consumer unit?

i.e. can you confirm that the unit has power to it?

How old is the unit? , has anything gone down there that shouldn't (toy soldiers, wipes ...)?

It may be worth giving it a clean internally. It could be that the pressure switch is gunked up and no longer working, or that the motor has gone.

If this helps please leave feedback

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