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Posted on Feb 22, 2008
Answered by a Fixya Expert

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Problem with Window XP Home Edition

Hi,

If you can help me in any way please let me know. I have include a picture of my computer screen with the type of problem that I am having for your evaluation.

Thank,

Freddie Boyd
[email protected]

This is how my gateway computer, running window XP home edition,
looks like when it is running. The background is all white with no back ground image, and filled with error messages. I am still able to run other program but they speed up and slow down because something is activating my hard drive. And, the hour glass is constantly been display on the screen.

I can’t add or remove programs my computer system tasks.
I can’t run desktop recovery.
I can’t update windows xp because it tells me that the program is incompatible.
I can’t change the Theme or desktop settings.

1 Answer

Thomas Christopher

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  • Master 1,601 Answers
  • Posted on Feb 22, 2008
Thomas Christopher
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Joined: Oct 16, 2007
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Freddie, It sounds like a serious Virus infection. If you can start it in safe mode. Do so. and run your virusscanner, and adaware or spybot,if you have them installed
..
Please let me know how you make out. Thanks.

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I need to activate windows

What you have typed there appears to be the activation code. To get windows XP working you need to insert the Windows XP program disk in your computer and follow the prompts on the screen including putting in that series of numbers into the spaces provided. The software should have come with instructions that step you through the process. If not then please go to this website:

windows.microsoft.com/en-US/windows/install-upgrade-activate-help

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