Question about Canon Pixma MP500 All-In-One InkJet Printer

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Canon MP500 keeps cropping scanned docs

I have my MP500 direct connected to my Mac.  When I scan a doc I have changed the settings to an 8 x 11 page, but when it scans, it only does the center of the document.  I cannot get it to scan the whole thing

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  • Anonymous Mar 19, 2014

    set the scanner to the document feed for fast scanning now I can not get the bed scanner to work with out changing all of the setting again. I just want to be able to use the bed scanner every now and then.

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I was having the exact same problem -- very annoying! just go to the following link and follow the instructions. VERY quick and easy!!!..... http://support-au.canon.com.au/contents/AU/EN/8000507501.html

Posted on Feb 10, 2009

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How do I scan a multiple page doc which includes engineering drawings into one PDF file using my HP C3180 and Mac with "tiger OS X ?


Only one page per scan.But scan the desire doc and print it in the quantity you want.For the docs to be printed in PDF grab a copy of CutePDf that works as a printer driver.When you choose the doc in to printer you will choose CutePDF instead of your HP.

If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 18, 2010 | HP Photosmart C3180 All-In-One InkJet...

8 Answers

My Cannon Pixma MP500 multi-function printer randomly scans only part of the document on the glass. Sometimes it does get it right; that is it correctly scans the whole page, but very often, the scan...


Try to adjust the scanner resolution

Solution: Adjusting Output (Scan) Resolution (Windows) - MP150 / MP170 / MP450 / MP500 / MP800 / MP950

Adjusting Output (Scan) Resolution By changing the resolution, you can set how clear the image is going to be.
The higher the resolution, the clearer (but the larger) the scanned image is.
The resolution can be changed before scanning. (Note)
If the resolution is doubled, the image data will be quadrupled.
If the data is large, problems such as slow processing speed or lack of memory may occur.

To change standard scan settings using MP Navigator, click here
To change more advanced scan settings using the scanner driver, click here
Using MP Navigator
  1. Place the document face-down on the platen glass.

  2. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  3. Click 'Scan Photo/Document'.

    05sj00006_01_en.jpg
    Display varies according to the printer model.

  4. When the Scan Photo/Document window is displayed, click 'Specify'.

    05sj00006_02_en.jpg
    Display varies according to the printer model.

  5. When the Scan Settings window is displayed, select the resolution in Scanning Resolution drop-down.

    05sj00006_03_en.jpg

    Select from the following scanning resolutions:
    [Text(OCR)]: 300/400/600
    Other: 75/100/150/200/300/400/600

  6. If necessary, set other items as well.

  7. Click 'OK'.

  8. In the Scan Photo/Document window, click 'Scan' to start scanning.

Using the scanner driver
  1. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  2. Click 'Scan with Scanner Driver'.

    05sj00006_04_en.jpg
    Display varies according to the printer model.

  3. Change the resolution.
    According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.

    To set the resolution in Simple Mode:

    (A) Select the 'Simple Mode' tab.

    (B) In Destination drop-down, select the resolution which suits the purpose.

    05sj00006_05_en.jpg


    To set the resolution in Advanced Mode:

    (A) Select the 'Advanced Mode' tab.

    (B) In Output Resolution drop-down, select one of the preset resolutions, or enter a number from 25 to 19200 to specify your favorite resolution.

    05sj00006_06_en.jpg

  4. In either Simple or Advanced Modes, select other settings as required and then click 'Scan' to start scanning.

Aug 13, 2008 | Canon Printers & Copiers

1 Answer

How do I scan to a word doc? I hit scan and


How are you connecting the all-in-one to the computer? Do you have the full-feature drivers/software loaded? (If you use a USB hub, try being directly connected to the computer. The buttons are sensitive to any intermediate connection that might block bi-directional communication.) Can you scan from the software on the computer? Check the cables and ports.

Once you scan the document, you need to run the OCR software to convert it to a document format for your word processor. (HP sent a version of the I.R.I.S. OCR software on the included software disc.) HP recommends using WordPad (which comes Windows) as a intermediate before going to a full-featured Word Processor.

I hope this helps.

Cindy Wells

Mar 16, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

Unable to scan documents using my . I can see 'new MAC computer


MACS are obviously different than PCs and have disparate operating systems.

Make sure you have the correct MAC drivers for your device. Check the Brother web site first and then the Apple site to look for tips or search their knowledge base.

Dec 06, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

I lost my cd for pixma mp500 and want to be able to scan. I can print docs but not scan


the reason for this is the windows xp or vista operating environment, installed basic legacy support for your device. allowing only normal level functions. higher level functions require the software's api calls to be installed threw their software. you can get them at

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=11995#DownloadDetailAct

the above url will take you to the download page after you select from the drop down list your operating system.
Good luck. and thanks for using fixya

Oct 01, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

I can't scan an 8-1/2 x 11 sheet on one page-it creates two or three pictures. How do I get it to scan to one page?


Hi there. It sounds like you are not correctly setting up your page for scanning. Are you just putting the page in and hitting scan or are you going through the scan "wizard?" You need to let the scanner know what you are printing (color pic, black and white pic, text doc, etc.) and how big it is. Let me know what happens.

Jul 24, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Multiple page scanning in OSX


They scan as jpeg docs. You can convert them to PDF and combine in acrobat

May 06, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Canon mp500 onlt scans part of the page


I was very frustrated by this problem too, but just found a fix at last!!

Instead of focussing on the settings on the scanner itself. Use the MP navigator software to change scan settings and get around this problem. there you can set document size, colour or black and white and even DPI (quality) .

Mar 19, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Cannot push scan on Mac


Are you working wireless? Connect directly by cable and you can work in two directions (printing is oneway and scanning too, but than the other way around. The last is only possible with cable connection)

Oct 03, 2008 | Samsung CLX-3160 All-In-One Laser Printer

1 Answer

Won't scan full page


In the control panel for the scanner, on the bottom left is a button labeled "Specify," where you can adjust how much of the page it scans. Sometimes it is "auto-detect," sometimes it is the size of a small photo, sometimes it is full page. You just have to set it to what you want. Usually auto-detect works, but sometimes it misses and only scans part of a full page, so you have to set it manually to full page.

Apr 15, 2008 | Canon Pixma MP500 All-In-One InkJet...

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