Question about LG GSA-H55N DVD-RAM Burner

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Desktop DVD fails to recognize "commercial" DVDs

I have an LG super-multi DVD drive in my desktop computer (Win XP) that works fine except it fails to recognize any commercial (ie. bought or rental) DVDs.

Both Explorer and media players (VLC, WMP, PowerDVD) behave exactly the same as if the tray were empty.

This behaviour only occurs with commercial DVDs (I've tried three different ones). Other media, such as Audio CDs, data CDs, data DVDs, blank DVDs, and the original WindowsXP DVD all work properly, so I assume the drivers and laser(s) etc. are okay.

I've done the usual restarts, cleaned out temporary files and the Registry, and have searched the Internet, all without resolving the problem,

Any ideas ('cause I've run out)?

Posted by on

  • roger_jd Feb 08, 2010

    Thanks, but the Region code is already correctly set to 1 and the DVDs I've tried are all local (Canada), and from varied sources (garage sale, old one from local library, and recent retail) and work in my notebook. Can't find any media type identification on them (eg. DVD-R) but surely one of them would be compatible. Got me beat!

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  • 316 Answers

Hello my friend,i can think only 2 things.The first thing is the region code.So right-click My Computer then select Properties,select the Hardware tab,click the Device Manager button and go to DVD/CD-ROM drives,double click to open the tree.Then choose your dvd burner and double click or right click and properties to open the dvd properties.Go to the dvd region code and select the code/country that the dvd supports and click OK.Also you can download a program called region free.The second thing is that your drive supports CD-R, CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD+R DL, DVD-R DL, DVD-RAM so if the disc is something else then is not supported by your reader/burner.

Posted on Feb 08, 2010

  • marios basileiou
    marios basileiou Feb 08, 2010

    So your are sure that the dvd and your dvd drive have the same region?DVDs are written in ISO/UDF bridge format so they can be played on both
    computers and standalone`s so its not usual that your dvd drive is not recognize them and the only solution to that is the region code.Try with that program .Also you can try removing your burner . Open your Device Manager. Remove the IDE controllers and DVD/CD drives,
    then reboot and let Windows reinstall them.Try again with the DVD`s.If its still not working then go again and set the region code and try again.If and this one doesn't work then your drive is dying and you must replace it.

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