Question about Xerox 8830 Copier

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X8830 Hello All, I wondered if I might pick your brains over a problem that has recently developed with our 8830. We are unable to print off on this machine! After sending a plot, the phrase ?PROCESSING? is displayed for what seems like an eternity. Of course, nothing happens in the meantime. In the end, I have to restart the machine to clear the display and cancel the plot. The machine is a bit low on Toner but was recently fitted with new Developer and a new waste bin. Any thoughts as to the root cause of this problem and how I might be able to rectify it? Also, any trouble-shooting info you have on this machine would also be much appreciated. Best Regards, Andy 01234 758902 07810 813494

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I just went through this with my 8825. It turns out all we needed to do was reload the Firmware for the Controller (in our case the N5T controller firmware). Download the firmware from Xerox's website for your controller, and then upload it via the WebPM interface. Wait for it to load and restart on its own. That got us up and running.

I hope this helps.

Posted on Jul 27, 2008

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Check to see if the fuser is turning on and heating up.

Posted on Feb 22, 2008

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