Question about Dell 3100cn Laser Printer

3 Answers

Dell 3100cn streak on left side of paper

I am getting a streak down the left side of the paper about 3/4 of an inch wide. It doesn't always show up on printed test, but it always appears on a photo.

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  • express04 Feb 22, 2008

    This has been happening for some time and getting worse as time goes on. It appears on everything but is much worse on pictures.

  • express04 Feb 22, 2008

    How do I find these roller parts and directions to replace them.
    Thanks

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3 Answers

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Hi,

Just pull all the cartridges out of it and tried to clean it throughly. IF not you have to replace the drum and the cleaner may also be bad.

Click HERE for the user manual for some troubleshooting steps.

Main support number: 888-560-8324, 800-624-9896

Goodluck.

Posted on Feb 22, 2008

  • Priya darshan Feb 22, 2008

    Hi again,



    You can buy the roller parts from HERE

    For the drum,cartridge and any other things you can buy it from HERE

  • Priya darshan Feb 22, 2008

    I am sad to say that there is no service manual avsailable for your model you have to contact dell for that u have given you the contact details.



    Goodluck,

    Please don't forget to rate me as fixya..

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  • 788 Answers

If this has happed with more than one cartrdige than you probably need a charge roller replacement.

Otherwise replace your cartridge.

Posted on Feb 22, 2008

  • 1 more comment 
  • Dean Joly
    Dean Joly Feb 22, 2008

    I would bet it's the charge roller that is contaminated, not to expensive and easy to replace. May also want to get a transfer roller for good measure too. Or you could replace the entire maintenance kit, that way you cover all your bases and refurbishe the machine at the same time.

  • Dean Joly
    Dean Joly Feb 22, 2008

    Actually did you try the cleaning instructions found here: http://support.dell.com/support/edocs/sy...

  • Dean Joly
    Dean Joly Feb 22, 2008

    Since it's just the black then it's probably not the drum, actually doesn't look that there is a charge roller/transfer roller on this model. Hopefully the cleaning takes care of it. Good Luck!

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  • 121 Answers

Hello..

I would definitely check your margins on the printer and also look at the properties of the photos you are printing bc they may also be set a certain way. Does this happen on every photo you try to print? If that is the case, then it is definitely something with the settings on your printer or the picture itself. It may take a little time but I think this should resolve your problem. The other thing is your camera could also be going bad, i had one that did that so check that last. Also, if you had to install any photo software for the picture/camera you have, then uninstall it and reinstall the software.

I hope this helps!
d

Posted on Feb 22, 2008

  • donna mcgill Feb 22, 2008

    definitely try to replace cartridge once all else fails since it can be a little expensive i thought you could try some other troubleshooting b4 any $$ has to leave your pocket.. i hope this has helped you.. d

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