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Dear if your problem if realted with the phone firmware software,then u can install new firmware and pc suite free of cost from nokia site.If it says no update available,then download and install NEmesis Service Suite and change your phone product code t EURO 1 and then install firmware via Nokia Software Updater
Install Nokia Pc Suite software on you PC and do not connect the
USB connectivity cable before or during the Pc Suite installation.
When the Nokia Pc Suite installation is finished, Nokia Pc Suite
will automatically launch the Get Connected Wizard. The on screen
instruction will guide you to connect the USB connectivity cable to
your PC and to your Phone. The default connection setting will appear on your phone screen. Select Pc Suite.
Nokia Pc Suite will install the cable drivers. This installation
may take a few moments and you may be asked to accept the multiple
driver installation.
Once your Nokia Pc Suite have been installed, you can connect to the internet using "One Touch Access"
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