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The phone will not start up. it goes to the KS360 screen and no further. If you remove and replace the battery it still does the same??

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Try it without the SIM. If the problem still persists then go to the service center and get the firmware reinstalled. When they do it the entire firmware is rewritten and thus removes the virus etc too.

Posted on Feb 08, 2010

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Hi, the phone is a flex phone. The flex connect the board of the phone to the screen board which enables the screen to display is faulty, either it's shifted that while it comes on and off, or it is getting bad more.

You will need to unscrew the phone, adjust thee flex and from there you will know if it is to be replaced or not.

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1 Answer

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Please try the following.

Power off phone by pressing and holding red button.
P
Open battery cover. Remove battery and simcard. Replace battery and sim card.
Power on using red button.
If this does not work go into settings on the phone and reset phone to factory settings

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Is the phone still under warranty? if so I would take it back to be replaced. It does sound like the battery is bad if loosing power that fast. You can overcharge the battery and that will lessen the battery life.I've done that before.
My LG VX9600 I'm able to change the screen settings for when it is charging, maybe yours was changed somehow, check your Settings & Tools / Display Settings. I hope this helps.

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You should try taking out the battery and then putting it back in. Then hold the power (the red phone button) button for about 5-7 seconds. If the screen STILL doesn't show, then I'm afraid that there is a hardware problem and you should take it back to the place where you bought it.

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http://www.formymobile.co.uk/ks360disassembly.php

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