Question about Acer Aspire 5630 Notebook

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Pioneer DVR-K17RS ATA ACER CODE=39

The Pioneer dvd-rw referenced above in my notebook (aspire 5630) does not function - code 39 error. The driver is the problem but I cannot find a new or updated driver to make it work. Can you help?

Pioneer DVR-K17RS ATA in new laptop - suddenly stopped working - gives code 39 error; can't reinstall driver. have tried deleting it from devices (Windows vista machine) Sorry the product is an Acer Aspire 5720 but this programme refuses to accept that



pioneer dvd-rw just stopped working has dvr-k17rs driver

Acer Aspire 5610--same problem--all of a sudden stopped working. Can't find driver

The same problem with an ACER 5635. When I use burning software the device is not detected. I`ve emailed Pioneer and Acer and waiting for a solution.

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  • Anonymous Apr 24, 2008

    I have a problem with PIONEER DVD-RW DVR-K17RS ATA Device, it says there is a problem with the unit, code 10, "Cannot start the driver". Please I need help!!!!! I use Windows Vista Home basic.

  • Anonymous Apr 27, 2008

    i have the same problem

  • haberd May 03, 2008

    i have the samer problem with acer 5630-6288. have code39. tried uninstalling the driver, and turning off and on the computer. did trouble shoot and the computer said i had the latest version of of the driver. ???? what to do?

  • damoy May 06, 2008

    i have the same problem.

  • Anonymous May 18, 2008

    i have the same problem, have uninstalled, and rebooted, at least 6 times, still have the problem

  • Maaikemarlie May 18, 2008

    Same deal here, worked fine for a year until yesterday.

    Acer Aspire 5630.

  • cadea52 Jul 06, 2008

    cant find a replacement and cant delete

  • Anonymous Jul 27, 2008

    I have the same problem, this is the second time. Really agravation.
    Mine is an ACER 5720G Aspire Notebook



  • DOTTSY Mar 02, 2009

    I HAVETHE SAME PROBLEM MINE IS ANACER 5050

  • Anonymous Mar 27, 2009

    I had the same problem and i followed Hardkiss69's instructions... and PROBLEM SOLVED!!!
    Thank You!

  • Anonymous Mar 19, 2014

    Tried to plug in a printer now it wont work

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  • 43 Answers

Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)". You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

This will surely help you resolve your issue. Good Luck!!!

Thanks

Posted on Sep 18, 2008

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At typical Vista bug that many Vista users have. This one Microsoft has a fix for. Click the link below & follow the instructions listed in Step 2 & Step three.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314060

Posted on Feb 22, 2008

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Follow this article to fix the issue.100% Guaranteed

http://social.technet.microsoft.com/forums/en-US/itprovistahardware/thread/bd9763de-6141-45ea-990b-70c207fe3fb6

Posted on Mar 22, 2009

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He Pioneer dvd-rw referenced above in my notebook (aspire 5610-2762) does not function - . The driver is the problem but I cannot find a new or updated driver to make it work. Can you help?
Pioneer DVD-RW DVR-K17RS ATA - suddenly stopped working, I can't red any disc also

Posted on Dec 02, 2008

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  • 17 Answers

Download generic driver from piooneer site.....in vista instead of uninstalling the device update driver to the generic version.

r u cud just change the drive..have 2 laptops with same problem.. the problem is that the burning drivers realeased for those drives havent been redone properly for vista. if u do find win2000 drivers these work perfectly
chk this thread soon i'll give u the link for the drivers

Posted on Feb 22, 2008

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SOURCE: Pioneer DVR-K17RS ATA ACER CODE=39

Try to remove the device from Device manager, and then reinstall or upgrade the driver. If the error continues to occur, it may be possible to edit the operating system Registry to resolve the issue.

Click the Start button, press run and type regedit.

  1. In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
  2. In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
  3. In the System folder, double-click the CurrentControlSet folder.
  4. In the CurrentControlSet folder, double-click the Control folder.
  5. In the Control folder, double-click the Class folder.
  6. In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
  7. In the right pane, click to select the UpperFilters registry value.
  8. Press Del / Delete to remove the registery entry.
  9. In the Confirm Value Delete dialog box, click the Yes button.
  10. In the right pane, click to select the LowerFilters registry value.
  11. Press Del / Delete to remove the registery entry.
  12. In the Confirm Value Delete dialog box, click the Yes button.
  13. close the regedit window.
  14. Restart the computer.

Posted on Feb 11, 2008

  • 2 Answers

SOURCE: Pioneer DVR-K17RS ATA ACER CODE=39

This is a bizzare fix but it works. Microsoft do not want to know.
I lost my CD Rom drive after installing my mobile phone sotware
Go to http://www.unisupport.net/lang/en/tevion_usb_dvb-t.html
Scroll down the page to:
Download the ArcSoft Universal Windows XP / Vista Patch:
1) Download this patch - just click on this line of text to download
This takes you to: http://www.arcsoft.com/downloads/patch/ArcSoft_Vista_Update.exe
Click run.
Once complete reboot and you will now be able to access your CD rom/DVD RW
It's far less painful than REGEDIT !!!

Posted on Apr 27, 2008

  • 207 Answers

SOURCE: Pioneer DVR-K17RS ATA ACER CODE=39

Step 1: Checking for CD/DVD drive in BIOS
Make sure the drive appears in Setup. The drive has to be detected in the Basic Input/Output System (BIOS) before Windows can see the drive. Check for detection as follows:

1.Turn on the PC. When the HP/Compaq logo screen appears, press the F1 key repeatedly until the BIOS Setup screen appears (on some models this key press may different, F2 or Del)
2.Use the Left and Right Arrow keys to select Main.
3.The hardware-identifying name should appear next to Secondary Master, Secondary Slave, or Primary Slave.
If the name for the drive exists, skip to Step 3. Otherwise, continue to the next step.
Step 2: Reseating cables

If a drive name does not appear for each drive and None is listed in the BIOS, use these steps to open the computer case and reseat the drive cables. Work on a hard flat surface over a non-carpeted floor.

1.Turn off the computer, unplug all cords from the PC, and then press the Power button on the front of the PC for five seconds.
2.Remove the side panel.
3.Remove both the IDE ribbon cable and the power cable from the back of the CD drive.
•If the drive name appears in the Primary IDE section or the hard drive name is now missing, the IDE cable is bad or the drive settings are wrong. Replace the IDE cable and connect it according to the drive jumper settings . That is, if the small rectangular connector (the jumper) on the drive is set to MS (Master), connect the master end of the IDE cable into the back of the drive. If the jumper is set to SL (Slave), use the slave connector on the cable. If the drive is set to CS (Cable Select), you can connect using either connector on the cable.

Step 3: Removing Drive in Device Manager
Remove the drive name from Device Manager:
4.Close the Properties window and select the CD drive name.
5.Click the Uninstall or Remove button (in Windows XP this is the square button with a red X).
6.Click Yes or OK to remove the CD listing. Do not restart the PC.
7.Close Device Manager.
8.If your PC has Windows XP, perform the next step to clear the registry filters without restarting the PC.
Clearing the registry filters in XP
Click Start, Run, and type the following into the Open field: regedit
Click OK. The registry editor appears.
In Windows XP, click File, Export, type a filename that is easy for you to remember, and click Save.
In Windows 2000, click Registry, Export Registry File, type a filename that's easy for you to remember, and click Save.
A copy of the registry has saved for back-up purposes.

Click the plus sign (+) next to the following items in the list:
•HKEY_LOCAL_MACHINE
•SYSTEM
•CurrentControlSet (or the current control set with lowest number if that is all that is listed)
•Control
•Class
Select 4D36E965-E325-11CE-BFC1-08002BE10318.
Select UpperFilter in the right window and press the Delete key.
Confirm the deletion by clicking Yes.
Select LowerFilters in the right window and press the Delete key.
Confirm the deletion by clicking Yes.
Delete all other UpperFilter and LowerFilter values within the 4D36E965-E325-11CE-BFC1-08002BE10318 key.

Posted on May 19, 2008

hardkiss69
  • 43 Answers

SOURCE: Pioneer DVR-K17RS ATA ACER CODE=39

Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)". You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

This will surely help you resolve your issue. Good Luck!!!

Thanks

Posted on Sep 18, 2008

JulesPCaut
  • 702 Answers

SOURCE: Pioneer DVR-K17RS ATA ACER CODE=39

Code 39 for cd/dvd drives is a common problem, you need to edit the registry to fix this error. See these instructions on how to fix code 39.

Posted on May 05, 2009

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3 Answers

Pioneer DVR-K17RS ATA ACER CODE=39


Code 39 for cd/dvd drives is a common problem, you need to edit the registry to fix this error. See these instructions on how to fix code 39.

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3 Answers

Pioneer DVR-K17RS ATA ACER CODE=39


from your description, it's windows problem.
You can either reload your operating system or edit the windows registry.
To edit the windows registry follow this step from Microsoft:
http://support.microsoft.com/kb/314060

Oct 05, 2008 | Acer Aspire 5600 Series 5630-6951 Laptop

2 Answers

Pioneer DVR-K17RS ATA ACER CODE=39


it's windows issue, you just need to edit windows registry.
Follow this step from microsoft:
http://support.microsoft.com/kb/314060

Jul 01, 2008 | Acer Aspire 5610-4648 Notebook

4 Answers

Pioneer DVR-K17RS ATA ACER CODE=39


the dvd-rw doesnt work in mi acer aspire 5520-5912

May 18, 2008 | PC Laptops

2 Answers

Pioneer DVR-K17RS ATA ACER CODE=39


Hi How old is this laptop? If it is brand new, then you should be able to send it back to acer. Its the problem with drive or mainboard not with the drivers.
Thanks

Mar 16, 2008 | Acer Aspire 5610-4648 Notebook

4 Answers

Pioneer DVR-K17RS ATA ACER CODE=39


i believe it's software problem, you can reload the operating system using alt+f10 or you can try this
http://support.microsoft.com/kb/314060

Feb 16, 2008 | Acer Aspire 5610-4648 Notebook

10 Answers

Pioneer DVR-K17RS ATA ACER CODE=39


Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (code 39)" . You can click on this link for your reference http://support.microsoft.com/kb/929461/en-us

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.


This will surely help you resolve your issue. Good Luck!!!
Thanks

Feb 12, 2008 | Acer Aspire 5100 Notebook

3 Answers

Pioneer DVR-K17RS ATA ACER CODE=39


Try to remove the device from Device manager, and then reinstall or upgrade the driver. If the error continues to occur, it may be possible to edit the operating system Registry to resolve the issue.

Click the Start button, press run and type regedit.
  1. In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
  2. In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
  3. In the System folder, double-click the CurrentControlSet folder.
  4. In the CurrentControlSet folder, double-click the Control folder.
  5. In the Control folder, double-click the Class folder.
  6. In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
  7. In the right pane, click to select the UpperFilters registry value.
  8. Press Del / Delete to remove the registery entry.
  9. In the Confirm Value Delete dialog box, click the Yes button.
  10. In the right pane, click to select the LowerFilters registry value.
  11. Press Del / Delete to remove the registery entry.
  12. In the Confirm Value Delete dialog box, click the Yes button.
  13. close the regedit window.
  14. Restart the computer.

Feb 11, 2008 | Acer Aspire 5100 Notebook

2 Answers

Pioneer DVR-K17RS ATA ACER CODE=39


If you can't restored the driver, you should reload the operating system using Alt+F10 or using disks (not from windows, boot from disks)
In your case, it's look like you can't access the dvd in windows, i hope you can access in dos mode.

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