Question about Canon PowerShot SD1000 Digital Camera

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Problem with canon powershot SD1000

i have a prob with my canon powershot SD 1000..
when i switch on the camera, i get a few beeps and a error message. the error message is "LENS ERROR, RESTART CAMERA". the camera displays the error even when the camera is started in the playback mode or shooting mode.. after the error message is displayed, the camera turns off..
pl tell me what's wrong with my camera. its quite recent one, bought it in the month of november..

Posted by on

  • srinathn Feb 22, 2008

    the lens of the camera is not stuck. its safe in its slot.. :(

  • Anonymous Mar 30, 2014

    What do I do?



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If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty , or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found here.

There are 2 other guides, one Bulgarian and one Estonian with the take apart procedure for Canon cameras. They are not in english but have a lot of pictures which help with the process.
- Bulgarian guide
- Estonian guide

If you found these Canon repair instructions useful and have managed to solve the E18 problem, write us about how you did it. We're looking forward to your emails. Also, please use the links bellow to bookmark us on and Furl.
Bookmark This Page on: Del.Icio.Us / Furl

Posted on Feb 29, 2008

  • Mrelwooddowd Oct 27, 2010

    After finding this dis assign I gave this a shot. I banged the **** out of it to no avail. The alignment also looked ok. Finally impressed down on the telescoping portion of the lens and it retracted, only to pop right back out again. I forced it back down and tried several more times.

    Eventually, I opened the case and took a look. No obvious faults found so I did some twisting and such and eventually the lens started acting normally. However, it was still out of focus at close range, which was the original problem that started about an hour after I dropped it on pavement (lens was fully retracted though). After pulling the battery and resetting, then working the zoom back and forth repeatedly, the focus returned to normal. All is well now and I'm happy. Ii really like this camefr. 'ive had it a year ago and have had no problems. I just realized it might even still be u deer warranty, but whatever. It's so scratched up they probably wouldn't touch it anyway.


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My lens was stuck in the out position. It was out of kilter, but didn't click when I pressed on one side.
It did, however, click when I turned the larger ring clockwise, which I did several times. I did just about everything on the list except compressed air, plus I held onto the smallest ring and tried rotating it. I could feel a slight giving, indicating that there was some kind of slack or margin for motion in there, and then, all of a sudden, it retracted and then came right out again. I turned it off, and it retracted, and when I turned it back on to try taking a picture, it worked perfectly.
Thank you for all the ideas. It gave me courage to use a little muscle with the idea that something was just a little out of alignment.
This little camera is terrific when it's working, but it's been very fragile over time. Had I sent it back this time, it would have been the fourth or fifth time.

Posted on Jan 19, 2010


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