Question about Nikon COOLPIX S570 Digital Camera
Your problem dated 8th Feb 2010 was re-posted today. If it has been already resolved, kindly ignore this message.
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Posted on Aug 09, 2010
If the camera has recently been dropped you may have lens damage that's preventing it from powering up. If it hasn't been dropped your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera - which can prevent the full power of the batteries from flowing into the camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment during cleaning, then clean the battery contacts, place the batteries back in the camera and give them a full charge (assuming that you're using rechargeable batteries). This cleaning clears the problem about 80% of the time. It's also possible that the lens zooming mechanism is sticking due to a buildup of sand, dust, etc. To remedy this, try cleaning the area where the lens meets the camera with canned air. If these solutions don't work for you, it may time to replace the batteries, or the camera may have a problem that requires professional repair. BillB
Posted on Feb 08, 2010
Well lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism or the camera been dropped with the lens extended or the camera has been powered on, but the lens had been blocked preventing its extension or the battery ran down with the lens extended ... you can please follow the below to correct this problem -
Try 1 - Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Try 2 - Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Try 3 - Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Try 4 - Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Try 5 - Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method.
Please post comments if you need more help or information......
Posted on Feb 08, 2010
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Posted on Jan 02, 2017
SOURCE: Lens error
It definitely does sound like one of a few things:
Either way, this is something you're definitely going to have to refer to Canon's technical support on. If your camera is still under warranty, you're going to have to get them to replace it or at the very least SERVICE it.
I myself will ALWAYS insist on REPLACEMENT. One might argue that the terms of the limited warranty state that they reserve the right to either replace or service the device...
...but TRUE customer service tells a different story. I have NEVER had anything serviced. I have always had replacements. Either I've INSISTED on it or they've just been smart and not even made it an issue by making it their procedure. I get a brand spankin' new device and THEY get a happy customer.
Always keep in mind how much you spent on their product and ENGRAIN that into their heads.
Here's the deal...
If you ARE out of warranty, get around that by telling them that you DID buy it within the last 9 months and that you do NOT have proof of purcahse. If they insist on asking for it, then humor them and "try" to look for it and once again inform them that you do NOT have it.
They can't really dispute the warranty at that point if they can't prove that you DIDN'T buy it within the last 9 months.
I hate to work the system like that... But I paid $400 for mine. I'll be damned if I'm going to be out the money for it! Am I right?
Anyway... That is the best advice I can give you, unfortunately.
Call them as soon as you can! Get it replaced!
If you think that you can keep yourself together and composed well enough to play the system... Contact Canon's tech support and see what you can accomplish.
Remember... It's not as if you're going to get in any trouble. The worst they can do is refuse you. You have NOTHING to lose but the money you spent on the camera!
Here is their support info.
For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).
Good luck with this. Let us know what comes of it. :)
Posted on Nov 17, 2007
I had the same problem turn up after a few weeks. When I used the zoom
button, the lens pushed out again and the camera worked normally for
that time. I had to go through that procedure every time I turned the
I then sent it back on warranty and they replaced the lens assembly as well as the mode dial knob etc.
This camera has a 3 year warranty.
Posted on Feb 19, 2008
SOURCE: Zoom Error
1. Remove and change out main batteries.
2.Remove back-up battery (Little coin-sized battery), wait 1 minute, re-insert battery. If no change replace back-up battery.
Posted on Apr 15, 2008
SOURCE: hp photosmart r742-lens error
Press the lens till the little doors close but not at all, i just fix it these ways 2 min ago! I SWEAR, just press it with a little hard and cross ur finger =D it work for me!
Posted on Jan 11, 2009
SOURCE: Zoom Error message
The problem you are describing is a problem with a sensor in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $167.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
Posted on Apr 29, 2009
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