Question about Xerox Phaser 7300DN Laser Printer

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Printing on CD labels seem to ruin fuser in Phaser 7300

We use our Phaser 7300 in an education setting in a student graphics lab, so it sees lots of use. A few days ago, we printed a few CD labels, first changing the paper set-up to recognize the new media type. It printed great on the labels. The next day, with the media type set back to plain paper, the fuser was not only failing to fuse toner on heavy-coverage prints, but the paper was getting jammed in the fuser and, in one case, catching on fire.
This happened the last time we printed a CD label and then tried to go back to regular media (and acknowledging that in the printer set-up). We replaced the fuser, and everything was fine. But obviously, we don't want to replace the fuser each time we want to print a label!
What are we doing wrong?

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  • designteach Feb 22, 2008

    Makes total sense. Thanks for the direction. Is there a cure for the current fuser if it has the coating, or do I just need to replace it one more time?



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It may be some type of incompatibility with your printer and the Xerox brand labels.

We have had success with our gloss laser printable cd labels in Xerox Phasers. I am happy to send you samples for testing if you would like to try out our product.

You can check out our cd rom labels at the link below:

You can fill out our sample request form at the link below:

Posted on Feb 22, 2008

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Probably the labels have a slight plastic fiber or coating in them and is getting a coating on the heat roller.
Here are part numbers of the correct CD labels you can run without a problem.
Xerox Matte Coated CD Labels, 6-Up, 11x17
Reorder 3R12373
75 sheets per box
White 1+ Box $65.21Printing on CD labels seem to ruin fuser in Phaser - spacer.gif spacer.gif

spacer.gif Other items to consider: Return to Top spacer.gif Item Color Price/Unit Quantity Xerox Gloss Coated CD Labels, 6-Up, 11x17
Reorder 3R12372
75 sheets per box

Item Color Price/Unit Quantity Xerox CD-ROM Glossy Coated Labels, 4 x 7
Reorder 3R6322
50 CD-ROM Labels, 25 Sheets per carton
White - Glossy Coated 1-9 Box $17.4Printing on CD labels seem to ruin fuser in Phaser - spacer.gif 10-49 Box $16.90 50-99 Box $15.65 100+ Box $14.89spacer.gif

Posted on Feb 22, 2008

  • Rick Kasper Feb 22, 2008

    Although not intentional you just can't go by faith that anything will run through a fuser. Sometimes they are product specific.

    Seems that just so happens the ones you are running are problematic for that fuser.

    That fuser in particular does not use a conventional Pressure roller, it used a pressure belt, which does make a difference in fusing thicker stocks.

    No need to replace a fuser every time, just be sure the media is correct.

  • Rick Kasper Feb 22, 2008

    You may be able to take, WHEN cold, take a cloth coated with alcohol and clean the fuser roller.

    YOu can open the slot and take a cloth on the end of a popsicle stick and dampen the cloth then.

    Rotate the roller to remove the contamination, then once you install the fuser, probably just go into word and typy a period on a document and run about 100 clean pieces of paper through allowing the fuser to more self clean then anyting, I doubt you really ruined it unless you can see some large flakes melted to the rollers.



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If you call ask for Britt and specify the model number and that you need a fuser fan and probably order a Power supply fan, Neither are very expensive.
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