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Computer stuck while installing updates, had to go to safe mode in do a restore. I have had the computer for 3 days. Should I be worried?

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Hello :

Your computer is still new , so don't be worry by now . I recommend you make a new formatting for your laptop hard drives [ that will delete everything on it ] . After that just install a fresh copy of the OS you desire.
If the operation system you will install on your laptop is not an original one , then never in your life make updates for it . Because that will kill your laptop again .

good luck .

rate if useful please !

Posted on Feb 08, 2010

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As your computer is only a 3 days older, there is not much for you to be worried. Try to install the OS updates only when there is a need for it, for example, if your OS is slow & there is a better upgrade from the OS provider, then you can use Updates. Also make sure that you have the correct Antivirus has been installed in your Computer, as there might be lot of Malwares, which will affect the performance of your Computer.

Posted on Feb 08, 2010

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When I turn on my computer it takes me to a gray screen declaring a failure to update windows successfully and just restarts repeats and routinly has become stuck in firsts level of computer hell.


Hi Leonard Fazio,
Have you tried going into Safe mode and the settings, control , uninstall programs - select show updates and then remove last update.
http://www.7tutorials.com/5-ways-boot-safe-mode-windows-8-windows-81
http://pcsupport.about.com/od/fixtheproblem/ss/safe-mode-windows-7.htm
another way is to select system restore while in safe mode and restore to an earlier version depends on what o/s you have. Search for it in control panel or settings. While in Safe mode.

http://windows.microsoft.com/en-au/windows7/products/features/system-restore
http://windows.microsoft.com/en-AU/windows-8/restore-refresh-reset-pc

Jul 25, 2015 | Computers & Internet

4 Answers

MY LAPTOP WENT OFF DURING UPDATES NOW IT WONT FINISH LOADING, it comes up update 3 of 3 then restarts and says same again keeps doing it not letting me in to lap top anymore seems stuck on updates


Hold F8 while booting to go into safe mode, or last known good configuration. Then, preform the update from there, and that should fix your problem.

Feb 28, 2011 | Acer Computers & Internet

1 Answer

My computer is stuck in the configuring updates: stage 3 of 3 - 0% complete.


give it some time to install that update, if its still not working then might be possible that the update was not downloaded properly or it got corrupted while installation due to which its stucked on stage 3 of 3.

In these situations we can try to restart the computer into the safe mode and and then check which update is causing the computer to stuck on stage 3 of 3. If possible try to kill that update in safe mode too. To help you on that you need to provide me some more information.

Which operating system are you using?

Feb 13, 2011 | eMachines T3616 Desktop PC

1 Answer

I have an Ace Aspire 5810tz laptop; windows vista. While it was running an update, I was tired and shut it off during the 3 0f 3 configutration. Now that is all it does. After startup, it goes to a blue...


Hi follis_valpn,

If you are trying to install the Windows Update 937287, you will get this (configuring updates stage 3 of 3. 0% complete) message. If you are getting the message even after restarting the Computer, you may need to repair the Windows (using the installation Disc) or restore the Computer to an earlier date.

First you can try restarting the Computer in the Safe Mode and do the System Restore. To access the Safe Mode, please press and hold the F8 Key whlie restarting the Computer. Then, please click "Start", "All Programs", "Accessories", "System Tools" and "System Restore". Then, please select a restore point (Date) when the Computer was working correctly. This should restore the Computer to the selected date and fix the issue.

The, alternative option is to use the Windows Installation Disc and perform the "Repair" option.

The issue will be fixed after you perform any of the above steps. To avoid the issue in future (whlie doing the Windows Update), please download and install the Windows Update 937287 from Microsoft Download Center separately.

Below is the link to obtain the Update.

http://download.microsoft.com/download/3/b/d/3bd7db67-7a7a-4c16-b10a-e0eace7d9473/Windows6.0-KB937287-v2-x86.msu

Hope this helps..

Good Luck!

Thanks for using Fixya.

Oct 01, 2010 | Computers & Internet

1 Answer

My hp laptop dosn't move in configuring 3 of 3 - 0%complete,and then it just switch of and on,and comes back to configuring 3 of 3 k 0% complete


Vista Update Stage 3 Stall……

You see Installing Updates Stage 3 of 3... 0% in Vista after you start or restart your computer and it never goes past 0%. Rebooting the computer doesn't change it. It still boots to Installing Windows updates 3 of 3 and never goes past that 0% mark. Sometimes Windows will even reboot in some cases. I have found that this often happens after Windows updates. I have no idea why, but this seems to be a fairly common occurrence. The last one I repaired was caused by a Service pack 1 installation.

Here's what I have done to fix the 3 of 3 error.

You will be doing a System Restore from the Vista f8 startup

Since the computer your working on is probably stuck on this screen the first step will be a hard shut down.

Hold the power button down until the computer shuts down.

Restart the computer.

Tap the f8 key about once or twice per second to get the Safe mode screen to come up.

In Windows Vista there is a new choice when the safe mode selection comes up. "Repair Your Computer"

Highlight the "Repair Your Computer" choice.

Windows will act like it is going t boot up.

You will see a System Recovery Options window.

It will ask you to choose your language.

Click Next

Select your user and put in your password. (leave blank if you don't have a password)

You should now have choices and the one you want is "System Restore"

Follow through the prompts with the Vista System Restore program.

Remember you should pick a restore point that is 1 or 2 points back.

Once you have completed the system restore process you will be asked to restart your computer. Go ahead and restart the computer. It should start correctly at this point. If you don't have a restore point available you may not be able to repair this error. I have not tried to repair one of these without a restore point yet.

Aug 12, 2010 | HP Computers & Internet

2 Answers

Blue screen states updating windows on #9 out of 10 wont move just stuck there


You can try to force a shutdown, then reboot the machine and go into safe mode. If it boots in safe mode, let it stabilize for a few then reboot normally, If it acts up on you, try to run system restore and back the computer up a few days before the updates occured.

Jul 07, 2010 | Toshiba Satellite L305-S5877 Notebook

2 Answers

Downloaded windows automatic update stuck on 3 of 3 for last few days. tried last known good config does nothing, i always return to updating 3 of 3 cannot get my comp to do anything else. help desperately...


An issue has been identified by Microsoft that, after installing Windows Updates, a Computer displays a Configuring updates: stage 3 of 3. 0% complete message, reboots, comes back to that message again, and repeats the cycle. This problem occurs when Windows Update is attempting to install update 937287.

Follow this procedure to resolve the error:

1. Remove all connected peripheral Devices from the Computer.

2. Press and hold the power button until the Computer completely shuts down.

3. Unplug the power cord from the wall outlet.

4. Leave the Computer without any power for at least 30 seconds.

5. Reconnect the Computer to the power supply and then turn it back on.

6. Allow the Computer to start normally.


NOTE 1: Once the Computer has completely started into the Operating System, Windows Updates should automatically finish installing the update. If the update again fails to install completely, restart the Computer in Safe Mode (by tapping the F8 Kay at Start-up) and use the System Restore feature to return the Computer to a time before the issue started.

Click the Start -> All Programs -> Accessories -> System Tools -> System Restore.

NOTE 2: To avoid this issue, obtain and install update 937287 from the Microsoft Download Center separately from all other updates on the Windows Update site. Install the update that applies to your version of Windows Vista so that you can successfully install future updates.

For more information about this error, refer to the Microsoft KB Article ID 949358.


Good Luck!!!!!!!!!!!!!!


Dec 01, 2009 | Dell Computers & Internet

1 Answer

After downloading home xp updates, the computer has failed to get out of completing stage 3 of 3 past 1 week always back to same screen


power on your computer and press F8 this will prompt you to boot from safe mode, then at safe mode, click on START-PROGRAM-ACESSORIES-SYSTEM TOOLS-SYSTEM RESTORE, here restore your computer to a date that it worked fine, this will make yousystem work fine but keep your doc intact no changes, then make sure you complete the update before installing as the first error was caused by uncompleted download. Good luck

Oct 09, 2009 | Toshiba Satellite A135-S4527 Notebook

2 Answers

My laptop boots and reboots on its own... When I login it logs the user off


Hello ! i want you to try something re install the operating program on this computer   .the operating program might be corrupted  . thats why its behaving that way  .also run an anti virus  to check the hard disk for program infections .ie before X P installation .



best of luck 

Aug 04, 2009 | Acer Aspire 5600 Series 5630-6951 Laptop

1 Answer

When I switch on Acer Aspire 5315 get message "Configuring updates 3 of 3 0% complete" for a few second then pc shuts down restarts and goes back to the same configuring updates message just...


try starting the computer in safe mode. As the computer boots keep pressing F8 until you hear a beep. The computer will or should start in safe mode, once it has everything will look big, don't worry about that for now, click on start>programs>accessories>system tools>system restore and choose a date for when you know the computer was working without any problems. Once the computer has restored it will shut down and reboot. When/if asked what mode you want to boot/start your computer choose start windows normally. I hope this helps.

Oct 22, 2008 | Computers & Internet

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