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I have a virus and cant find out how to fix it. my computer is in safe mode and wont get out of it how can i fix my problem

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  • april jerome espinosa
    april jerome espinosa May 11, 2010

    you can try to install anti virus software... here are some links avast click here avira click here note: i recommend if your pc have games like DOTA/warcraft,counterstrike, online games like SF,etc, i recooment you use avast.. if you don't have any games, i recommend you use avira.. they are all free.. id you can't install them after you dowloaded them.. the virus that your computer has is much stronger so you better try to format it..then install an antivirus right away... i hpe this is a help..

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Http://www.malwarebytes.org/ <- This is the best software for what you are going through, try to get some one to get it for you on a CD (download). If you can download as your computer is now get this program (Malwarebytes anti-malware) from the site.

Posted on Feb 08, 2010

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Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
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Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
Reboot the computer As the computer is booting repeatadly press the F8 key as the computer is booting If done properly the user should get to a screen similar to the below screen. Select the option for Safe mode command prompt only Windows Advanced Options Menu
Please select an option: Safe Mode
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Directory Services Restore Mode (Windows domain controllers only)
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Else you can go to safe mode and install the free software Malwarebytes and run a scan.
I have had the similar kind of issue and was not aware what to do. While searching the web, I got the info about TheBestPcDoctor and I contacted their support. My issue is fixed and the computer is running fine now. If you need you may also contact them @
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