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We have been experiencing a black square that just seems to appear out of nowhere. We think it may have something to do with the parental control block or rating system. This is quite frustrating as we have nearly memorized the menu format trying to figure out whether we have done something wrong..

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If it is a black box in the middle of the screen it is caused by one of two things:

1) In the customer menu under closed captions SCROLL through the options and make sure TEXT is not highlighted---text was designed so written material could be broadcast but it never really took off--if text is highlighted simply choose either OFF or something other than Text 1 (there are usually text 1-4 available but text one should be the only active one).

2) If you are using a cable or satellite box it may have the same option in its menu----the text box could be coming either from the TV or from the Box that is giving it signal.

Usually the box will only appear on certain channels like PBS---if you see it on some channels but not others it will likely be the setting in the set---if on all channels more likely from the box.

Let me know what you find.

SD TECH

Posted on Feb 08, 2010

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