Question about Maytag Neptune FAV6800AW Top Load Washer

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My maytag neptune tl wont use the fab. softener. i put it in its compartment but it is full after the load is done. not sure what is wrong.

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For the FAv6800A or FAV9800A:

If you have no water flow to the Softener dispenser here is a non technical troubleshooting would be to enter Service Mode (page 14 of the Service manual) by Pressing Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the console beeps.

Now go to page 16 to Service Manual and enter Board Output Test by pressing the Delicates key. This will lock the lid. Now press the
Wrinkle Control Key Pad on the console. The Control Board will send 120VAC to the bleach dispenser water valve. Did you hear the Solenoid hum? If so and you have no water flow diverted to the Softener dispenser the solenoid valve may be stuck closed. If you did not hear the solenoid valve hum the solenoid field coil may be open.

Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Bleach dispenser valve.


See page 36 lower left hand corner is the Bleach/Softener dispenser valve.

Here is the Service Manual for reference. Sears Parts Direct for reference.

The Part Number for the Dispenser Valve is 25001043 if you need to replace can order from appliancezone.com theyhave a price check search engine.

Pic of the valve on the work bench;


my maytag neptune tl wont use the fab. softener. - 2e0f49c.jpg

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Posted on Feb 08, 2010

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1 Answer

During a cross-country move, several heavy items were loaded on top of the door of my Neptune top-load washer; now the water jets at the back of the machine are misaligned with the door and water sprays...


Give it a try you might beable to bend it back. See the pic below. Grab the Service Manual it with help you with

disassembly.


Google this; Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum and you can get the Service Manual and repair support at that site..

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.
Good luck.


dh1200s_5.jpg

Apr 15, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

How do you remove the fabric softener insert?


See page 33 and 34 of the FAV6800A/FAV9800A Service Manual for Bleach/Softener Dispenser Removal.

The only place I know of to get the Service Manual is at a DIY appliance repair forum like this forum with the Sticky Neptune TL Washer FAV6800AWW

5th post down has a link to the FAV6800A/FAV9800A SM. Post in that forum if you need additional help and good luck.........D*ick

Feb 27, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Are you supposed to dilute the fabric softener with water before you put it in the dispenser.........I have a Neptune TL,


Yes it would help it from getting so gumed up, But its not as big of deal on a top loader as it is a front loader

Sep 07, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My maytag neptune TL when it gets down to 12 minutes left it starts flashing dc and wont finish the cycle, what is wrong?


You could have a Clutch malfunction if the machine is a FAV6800A or FAV9800A. If that is you r machine type see this post. Clutch Fix

Post back of you have questions.....Rich

Apr 23, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My maytag neptune TL fabric softener cup seems to be clogged, what do I do?


If your machine is a FAV6800AW/FAV9800AW see if this post will help you. Once the Fabric Softener top is removed you can flush the dispenser and run some pipe cleaners thru the exit ports to help remove gunk build up.

If there is a water flow issue into the Fabric Softener dispenser then further investigation may need to take place. I discuss how I would start the troubleshooting for that as a possible issue.

The Service Manual for reference use and care guide has some info

Rich


Nov 01, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Neptune tl washer


You will need to replace your timer control.


John

Sep 28, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Our front loading washing machine does not dispense the bleach or fabric softener. both compartments are clean and properly installed. How are they supposed to work???


There is an arm that connects the soap dispenser to the timer .(assuming your washer is a mechanical timer.) This arm moves according the the timer movement. As the program is selected,so will the soap compartments be selected automatically which inturn dispences the softener and or powder. Thing to remember, if you decide to forward the program for any reason, you will also in effect miss that part of the program which could require the softener. If it is a fully automatic unit with an electronic board, all this is done by solonoid switching.

Sep 23, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune TL


The machine needs to cut you a break;

“”i have a maytag neptune TL and there are several things wrong with it...1. I can't wash small loads it will stop at the spin cycle and flash dc””

This issue is a clutch issue see this post to DIY the repair.

“”it will wash fine on regular loads until it comes to spin cycle again and it will stop and flash nf””

This one is a little confusing the “nf” error is a No water fill error code. Check these two post for support regarding water inlet restriction or valve not opening properly.

nf post nf post 2

“”my fabric softener dispenser will not let the softener out neither will the bleach dispenser””

See this fabric softer post for support. The fabric softener dispenser may be clogged or the water dispenser valves feeding both dispensers may not be operating properly. The Service Manual on page 16 “Board Output Test” will give you support to turn on the Fabric Softener Valve and Bleach valve. See if you hear the valves operate in Service Mode”

My method may seem a little confusion for viewing water flow to the dispensers. This issue could be associated to the nf error you are receiving, restricted water flow (inlet screen clog) or cold water valve not working properly.

Post back for any questions or possible support I can offer. I’m an owner like you not a repair person but I’m very comfortable working on this machine. Rich

Jun 17, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Softner cup is not draining completely on Maytag Neptune TL


Dot,
If your machine is a FAV6800AW/FAV9800AW See if this post will help you. Once the Fabric Softener top is removed you can flush the dispenser and run some pipe cleaners thru the exit ports to help remove some gunk. If there is a water flow issue into the Fabric Softener dispenser then further investigation may need to take place. I discuss how I would start the troubleshooting for that as a possible issue. Rich

May 28, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Oil leak from bottom of maytag neptune tl - about 4 years old


sounds like seal leak in tub water is leaking onto drive unit and washing over it bring and oil it can with it couls be big bucks some parts may be under warranty call service but be sure to get estimate first

Nov 27, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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