Question about Maytag Neptune FAV6800AW Top Load Washer
For the FAv6800A or FAV9800A:
If you have no water flow to the Softener dispenser here is a non technical troubleshooting would be to enter Service Mode (page 14 of the Service manual) by Pressing Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the console beeps.
Now go to page 16 to Service Manual and enter Board Output Test by pressing the Delicates key. This will lock the lid. Now press the Wrinkle Control Key Pad on the console. The Control Board will send 120VAC to the bleach dispenser water valve. Did you hear the Solenoid hum? If so and you have no water flow diverted to the Softener dispenser the solenoid valve may be stuck closed. If you did not hear the solenoid valve hum the solenoid field coil may be open.
Final technical troubleshooting as a technical owner of the machine would be to take my DVM and verify 120VAC from the Control Board to the Bleach dispenser valve.
See page 36 lower left hand corner is the Bleach/Softener dispenser valve.
Here is the Service Manual for reference. Sears Parts Direct for reference.
The Part Number for the Dispenser Valve is 25001043 if you need to replace can order from appliancezone.com theyhave a price check search engine.
Pic of the valve on the work bench;
Posted on Feb 08, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Google this; Neptune TL Washer FAV6800AWW
This is a DIY Appliance repair forum and you can get the Service Manual and repair support at that site..
In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.
Apr 15, 2011 | Maytag Neptune FAV6800AW Top Load Washer
See page 33 and 34 of the FAV6800A/FAV9800A Service Manual for Bleach/Softener Dispenser Removal.
The only place I know of to get the Service Manual is at a DIY appliance repair forum like this forum with the Sticky Neptune TL Washer FAV6800AWW
5th post down has a link to the FAV6800A/FAV9800A SM. Post in that forum if you need additional help and good luck.........D*ick
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