Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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I cannot locate my external mobile hard disk on my computer. How can i access it?

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“To install, and Update Hardware, click to open “Computer” from the “Desktop”, check to see if there is a DVD-RW Drive (D :), for external different (E or F:).
I. Look in the “Device with Removable Storage area,” see if the device is present, if so? Do the following: to “setup” the ('player') for “Installation.”
II. Right click on (DVD) “Media Player” select (“Install”) follow all instructions thereafter.
III. If the area is (Blank?), “go to,” and 'click' on the "Start button" click all “Programs” scroll for a Media Disk Player”, open, and do the (“same as above”) for the installation. *Note: “Do the same for “Setup” (above) “Install.”
“Did this solution help? Helpful Ratings Feedback, appreciated, thanks paul7of9”

Posted on Feb 08, 2010

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My laptop says "location is not available" if I want to access my external. Please help, it shows everything on there but it just don't want to open.


Perform a total power recycle to both external disk and your laptop.

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Copy any data on the disk onto some other media using another computer (I know you have friends running XP and Vista) then just format the hard disk.= as requested by 7.

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My computer is broken and unrepairable and I wish to move the external hard drive to another computer. How do I do that? Does the type of computer matter?


The best thing to do is to use the existing hard disk as an external USB hard drive. This will not interfere with or configuring for your new computer.
Install the hard disk into an USB hard drive adapter case and you can access the data on this hard drive as well as storing additional data (ie backup your data).

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When plugged into my computer, it acknowledges that it's been plugged in, however when i go to my computer to access my files, the folder doesn't show up.


Nalon:
Assuming that you're using Windows:
Assign a drive letter for the External drive.

  • Right Click on My Computer
  • Scroll to Manage
  • Select Disk Management
  • Locate the External drive in the lower bottom Right corner, Right Click, Select Assign Drive Letter. Ok/Close

Open up My Computer, and you should see your External drive with your new drive letter assigned to it.

Thanks for using FixYa.

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I need 500 GB/1TB external Hard disk. Please inform me the suppliers address at Hosur, Tamilnadu



Games World, Chennai
Wholesale exporters of hard disk drive, laptop optical drives, laptop hard disk drives, desktop hard disk drives, portable hard disk drive, external hard disk drives, digital hard disk drivers and digital hard disk drivers.

Address: No. 39, 100 Feet Road, Jawaharlal Nehru Salai Koyambedu, Chennai, Tamil Nadu - 600 107, India
Mobile / Cell Phone: +(91)-9381218111
Website: http://www.indiamart.com/games-world/


Subhashree Infotech Pvt Ltd
Engaged in manufacturing and supplying of hard disk drive which includes external hard disk drive, laptop hard disk drive and compact hard disk drive. Also offering laptop battery, laptop memory etc.

Address: No. 2/22-A, IInd Street, Mangali Nagar, Arumbakkam, Chennai, Tamil Nadu - 600 106, India
Phone: +(91)-(44)-45554060/45554062 Fax: +(91)-(44)-45554063
Mobile / Cell Phone: +(91)-9790946899/9790946898
Website: http://www.indiamart.com/big-network/


Rajan Associates
Retailer of all types of hard disk drive.

Address: 1/1730, Gandhiji Street, Pandiyan Nagar, Virudhunagar, Tamil Nadu - 626 001, India
Phone: +(91)-(4562)-242372
Mobile / Cell Phone: +(91)-9965525589/9865800181
Website: http://www.indiamart.com/rajanassociates/


Om Computers
Engaged in production of hard disk drives.

Address: No. 40- A, Kamarajar Salai, Madurai, Tamil Nadu - 625 001, India
Phone: +(91)-(452)-4378338 Fax: +(91)-(452)-4378338
Mobile / Cell Phone: +(91)-9344104673
Website: http://www.indiamart.com/company/2275232/



Sathya Agencies Private Limited
Trader of hard disk drives like external hard disk drives.

Address: 370,Palayamkottai Road,, Thoothukkudi, Tamil Nadu - 628002, India
Phone: +(91)-(461)-2324985 Fax: +(91)-(461)-4200985
Website: http://www.indiamart.com/sathya-agencies-pvtltd/


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I was transfering data from my laptop suddenly an error as occured after that hard disk is not working what to do pls help me out


Which disk is problematic -- the "source" disk (your 'C:' drive) or the "target" disk (your Transcend) ?

The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.

Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.

Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.

Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

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Cannot access / view hard drive from my PC.


Try connecting it to a different USB port on your computer.
Try connecting it to a USB port on a different computer.
If the problem continues, then one of the two major components inside the enclosure:
* disk-drive
* USB-to-disk-drive adapter
have failed.
Open the enclosure, and remove the disk-drive, and connect it as a "slave" disk-drive in a desktop computer, to see if the disk-drive, by itself, still is accessible. If not, then you could buy a new disk-drive, and "transplant" it into the enclosure, to "resurrect" your external enclosure.

Is the disk-drive still under warranty? If so, contact Seagate, and exercise the warranty, to get a replacement.

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Mobile Hard disk full, not responding


If you plug it in and it does not appear, it may be choosing the wrong drive letter.
If that drive letter is already in use it will not appear.

Open the start menu, right click on my computer, then choose manage.
Select (on the left) Disk Management.

Find the thumbdrive in the list and right-click and choose 'Assign a new drive letter' . Make it like M or somthing far down in the alphabet.

If that does not work, Let me know the exact process that you are using to access the drive, and what happens. Also I am assuming this is windows right ?

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I used my usb hard disk but I cannot access it


Try it on another USB and if no luck on another computer. If another computer recognizes it try reinstalling your chipset drivers.

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I can't access data off my portable hard drive (model HD-337-U2C)


Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

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