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WD 5000GB hard drive problems

I have a WD5000C032-002 external hard drive, when i plug it into my PC (window XP) the USB port finds it and then says the 'HDD is installed and ready to use' and yet the drive is not shown in 'my computer' so i can open or acsess my previuously saved files.
How can i get around this problem? Please help

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  • frankie64 Feb 22, 2008

    Thanks for such a quick reply but i still have the problem as

    my drive doesn't show in the disk management, as you have ask me to find.

    It is however listed under device manager / disk dives / WD

    and it tells me the device is working properly



    have you any ideas ?

  • frankie64 Feb 22, 2008

    Makrin,



    I also tried it on my laptop and it has the same problem.


  • frankie64 Feb 22, 2008

    Makrin,



    Both my PC and laptop run Wnidows XP.

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You will need to enable hard drive in disk management.

You can get there by pressing windows logo key and letter R simultaneously. Then on the "Run" window that shows up type "diskmgmt.msc" Your drive should show up there it should have a little triangle with exclamation point or similar. You then right click on it and click on import foreign disk.

Alternatively you can get to disk management window by going to start (windows logo key) --> control panel -- > administrative tools --> computer management --> disk management

Posted on Feb 22, 2008

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  • Macrin Sosa
    Macrin Sosa Feb 22, 2008

    hmm.. have you tried connecting it to another pc ?

  • Macrin Sosa
    Macrin Sosa Feb 22, 2008

    hmm.. did you happen to be using an apple mac pc to save the files that are currently on the hard drive ?

    or have you always been using windows pc(s)?

    The reason i ask it because the hard drive may be using a different file system

  • Macrin Sosa
    Macrin Sosa Feb 22, 2008

    Alright..
    Have you updated your windows xp with the latest updates using windows update ?

    if not

    it may be a faulty usb cable / hard drive enclosure

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Click on Start and then right click on My Computer and then click Manage.
On the Computer Management Window, click on Disk Management and then check if there is any uninitialized partition or drive. If you see any such drive, then right click the drive and initialize the drive.
If am not sure but once you do that, you may or may not lose the data.

Posted on Feb 22, 2008

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