Question about Computers & Internet
I have a WD5000C032-002 external hard drive, when i plug it into my PC (window XP) the USB port finds it and then says the 'HDD is installed and ready to use' and yet the drive is not shown in 'my computer' so i can open or acsess my previuously saved files.
How can i get around this problem? Please help
You will need to enable hard drive in disk management.
You can get there by pressing windows logo key and letter R simultaneously. Then on the "Run" window that shows up type "diskmgmt.msc" Your drive should show up there it should have a little triangle with exclamation point or similar. You then right click on it and click on import foreign disk.
Alternatively you can get to disk management window by going to start (windows logo key) --> control panel -- > administrative tools --> computer management --> disk management
Posted on Feb 22, 2008
Click on Start and then right click on My Computer and then click Manage.
On the Computer Management Window, click on Disk Management and then check if there is any uninitialized partition or drive. If you see any such drive, then right click the drive and initialize the drive.
If am not sure but once you do that, you may or may not lose the data.
Posted on Feb 22, 2008
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Posted on Jan 02, 2017
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A USB hard drive is a portable external storage device that works just like a conventional hard drive.
The device is simply plugged into a USB port on your computer as you would connect a flash drive.
Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.
If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.
Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.
Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).
The USB device should be listed as "removable disk" once it is plugged into the computer.
If it is not listed among the available drives on your computer, proceed to the next step.
Ensure that the data cable is working properly.
Try another USB cable if you have one available.
Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.
Reboot the computer if the USB hard drive is still not recognized.
Plug the USB cable into another USB port and check to see if the device is detected.
If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.
If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.
Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."
For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."
Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."
If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.
The external hard drive may have been detected but the device is not working properly.
If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.
Hope this helps
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