Question about Acer TravelMate 3260-4874 Notebook

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Cd cannot played after norton 360 installation

I cannot play any cd after installing norton 360 software.once i uninstalled norton then it was reading the cd n worked fine.my laptop model is acer aspire 5536.70 % free drive c n unspecified norton back up is shown in my computer option.when we go for c drive properties the hardware option for the cd drive is showing device status as configuration in the registry is incomplete or damaged(code 19).hw can i solve this problem.

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To resolve this problem, remove the affected filter drivers. To do this, follow these steps:

  1. Click Start Collapse this imageExpand this imagecd cannot played after norton 360 installation - vistastartbutton.jpg, type regedit in the Start Search box, and then click regedit in the Programs list.

    Collapse this imageExpand this imagesecurityshield.jpg If you are prompted for an administrator password or confirmation, type your password, or click Continue.
  2. Locate, and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
  3. In the right pane, right-click UpperFilters, and then click Delete.
  4. Click Yes to confirm the removal of the UpperFilters registry entry.
  5. In the right pane, right-click LowerFilters, and then click Delete.
  6. Click Yes to confirm the removal of the LowerFilters registry entry.
  7. Exit Registry Editor, and then restart the computer.

Posted on Feb 08, 2010

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1 Answer

I can't install install norton 360 in my system


have you check the system requirements of norton 360 before attempting to install it? if your pc have the needed requirements to install n360 and still you cant install it, better try to do some registry cleaning and some uninstalling of particular softwares that may have problems with norton.

Oct 06, 2010 | Norton Internet Security 2005...

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After I download Norton 2010 (from CD) my comuter


Firstly downland and Norton removal tool to safely remove installed Norton program
To download Norton removal tool
1. www.norton.com/nrt
or
2. www.symantec.com/autotools download and run first tool
Once we finished the un installation we can

To download Norton 360 version 4.0
1. www.norton.com/n360s_4
If are having Norton 36 premier version
go to www.norton.com/n360p_4 to download Norton 360 premier version 4.0

once we finished the installation we can activate with the existing product key If you will get error message like "you exceed number of installation" while trying to activate you need to contact the Norton support to reset the installation count.


Jul 19, 2010 | Norton Internet Security 2005...

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I have my product key number how do i reinstall norton 360


please download the software from the following URL:- http://www.symantec.com/redirects/norton/norton_com/n360/
and follow the screen

hope this helps.

Mar 04, 2010 | Symantec Norton 360 for PC (037648318846)

1 Answer

Cannot download norton 360 v4. cannot remove norton 360 premier from my computer.


Hi,

If you are unable to uninstall or remove Norton 360 from your computer, kindly download and run the Norton Removal Tool to uninstall your Norton program by clicking this link.

On the page which opens, click on the correct version of the Norton product installed and then download the Removal tool from the next page which opens. Kindly read the instructions carefully before proceeding with the uninstallation.

Regarding the Norton 360 v4, are you trying to download the trial version? Also, let us know whether you get any error message while trying to download Norton 360 v4.

Hope this solves your problem. For more help and clarifications, please reply to this post. Thanks for using FixYa.

Feb 22, 2010 | Symantec Norton 360 for PC (037648318846)

2 Answers

Installing norton 360


Did you try START> Control Panel > Programs > Programs and features > Locate Norton 360 and uninstall from there?

Jun 08, 2009 | Symantec Norton 360 Full Version for PC...

3 Answers

No Internet Connection after Installing Norton 360


I had same problem. I went to Start\All Programs\Accessories\System Tools\System Restore. I picked date before which Norton 360 was installed. It got my internet connection back. I'm not even going to try Norton anymore. Time better spent trying to get my money back.

Jan 18, 2009 | Norton Internet Security 2005...

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | Computers & Internet

1 Answer

I just purchased Norton 360 2.0 CD to install in my computer. Three hours later - not installed. I have AVG 8.0 that continues to pop up when I initiate the Norton installation, installation tben stops...


Yes you need to uninstall any and all antivirus programs installed on your computer. After uninstalling, make sure to reboot your computer. Do that for each antivirus or internet security software you have installed. Once done, it Norton 360 should install. If you have troubles uninstalling AVG, check their support area on their website. I'm not sure if you have a paid version or the free version but here are the sites for both.

Free - http://free.grisoft.com/ww.help

Paid - http://www.grisoft.com/ww.support

Hope this helps! : )

Jun 19, 2008 | Computers & Internet

1 Answer

I installed Norton 360 security software yesterday and today a pop up tells me there is a problem with the set up and I should try to install again with the same CD when I start to do this the CD pop up...


Deans867,

read carefully..Its probably telling you to insert the CD so it uninstalls and then re-installs Norton 360. When it uninstalls it gives u a warning message "you will loose 366 days. .. "

Just a Note: Norton 360 will slow your PC down. and do unwanted things. I have trouble shot issues involving Norton 360 and wireless connection issues amongst many others.. If you can return it your better off without it.

It is cheaper and more effective to purchase such products as:
AVG or Kaspersky
or maybe even a Opensource Freebie like:
Calmwin from Sourceforge.net

Good luck,

djEnigma

Apr 10, 2008 | Computers & Internet

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