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Make sure that the charger that you are using is compatible with your phone. Trying another compatible charger will help you detect if your charger is faulty. If the second charger that you are using is working with its original phone then there might be a problem with the charger port of your phone. If your phone is still covered with warranty, you can bring it to a license and accredited phone repair shop.
This usually happens when the charger is not compatible with the unit. or you could be using a non-Garmin charger. There are some "store-brand" chargers that work well, and some do not. Store brand Charger are made to be Universal. To fit multiple devices and maximize profits. You want a Garmin Specific Charger, and here is the logic why...
The reason behind it:
1. The Garmin USB Cable that you connect to your computer has a special 4-pin configuration telling the GPS that is is connected to a computer. This is the configuration most "generic" chargers use to maximize device compatibility.
2. The Garmin Car Charger has a different pin configuration with 2 less pins, giving it only positive ( + ) and Negative ( - ) to charge the GPS.
When the GPS receives the 4 pin, which is also found in a "Motorola" Cell phone charger, it will automatically sense that it is connected to a computer.
Long winded, but I wanted to explain why. Simple fix, Just go get a new charger and make sure it's Garmin compatible.
There are two ways: since Motorola phones use mini-usb, you can connect it directly to your pc via a mini-usb cable- it should charge that way. The other way is to get a new motorola branded charger- they run about 10-15 dollars at your local big-box retailer. If it still does not charge with known-good cable or known-good charger, then the hardware in the phone has faulted and you will need to go to your carrier and ask for a safety-related replacement (electrical issues = safety issues in my book!)
Let it charge for a good 6 hours before reaching any conclusions.
If it does not work for real, you are stuck since you are now without a charger and unable to identify if it is the phone itself. sorry to say this. i think you will have to buy another charger, the fact that it fits another phone should not be a problem. Is it making full contact with your phone when plugged in? that connection there might be the problem.
Hi,to really know where the problem is from,i will suggest you use your present charger to charge another phone of its kind,if charges the other phone,it means the problem is not from the charger but rather the charging port of your phone is bad and needs to be replaced,
however,if it doesn't charge the other phone it means the problem is from your charger,and you have to purchase another charger for your phone.