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I have recently purchased the Rosetta Stone Version 3 product, and upon installing the application it asks me to insert the language CD. I do as requested, but the application says that no Language CD is found, and that it cannot be found, even though it is in the drive. How do I proceed?

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Hello.

The Language CD could be faulty.

I'd suggest uninstalling Rosetta Stone in Control Panel - Add/Remove Programs and try to install again. If it fails again, for a test, try installing on another computer, if possible. If the Language CD fails again, the CD is faulty.

Contact Rosetta Stone for a replacement. 1.800.767.3882

Hope this helps.

Posted on Feb 07, 2010

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