Question about Computers & Internet
First, try accessing the Web interface of your e-mail to make sure that there's no problem with the e-mail server. Or try accessing the Web e-mail in another computer that's connected in another network. This will verify if there's a problem with the e-mail server or not.
If it appears to be accessible on the Web e-mail server, then the problem is the settings on your Outlook. If you're using Outlook 2003 or 2007, try to change the Incoming and Outgoing mail server. To do this, follow the steps below:
* Open Outlook > Tools > Account Settings...
* Double-click your e-mail email@example.com
* Click on "More Settings" > Advanced
Try changing the Incoming and Outgoing Mail servers:
For Incoming (POP), you may use either of:
* 110 or 995 (SSL)
For Incoming (IMAP)...
* 143 or 993 (SSL)
For Outgoing (POP or IMAP)
* 25, 2525, 587 or 465 (SSL)
Then close and re-open your Outlook. If you get the same problem, contact your e-mail provider.
Good luck and have a good evening!
Posted on Feb 07, 2010
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Posted on Jan 02, 2017
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