Question about Logitech HARMONY 659 Remote Control

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My logitech Harmony 659 Remote is in the SAFE Mode and I can't get it off that mode. It told me to change batteries and I did that.

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Http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11961

To take the Harmony Remote out of Safe Mode, please follow these steps:

  1. Please remove the batteries from your remote
  2. After 10 seconds, re-insert the batteries into your remote
  3. The Harmony Remote should now be working correctly
If this does not resolve the issue, please proceed to re-install the firmware on your Harmony Remote. To do this, launch the Logitech Harmony Remote Software on your computer and login to your account.
  1. Click on the My logitech Harmony 659 Remote is in the SAFE Mode - downloads_button.jpg button
  2. Click on the firmware_button.jpg button. Follow the onscreen instructions to upgrade the firmware on your Harmony
  3. Once completed, you will be prompted to update your remote. Please do so. If you were not prompted to update your remote, My logitech Harmony 659 Remote is in the SAFE Mode - update_remote_button.jpgon the update_remote_button.jpgbutton and follow the onscreen steps
  4. Please un-plug the remote from your computer and test

Posted on Feb 10, 2010

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1 Answer

How do i remove the remote from safe mode?


Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

Jul 27, 2010 | Logitech Harmony 659 LCD Remote Control

Tip

Harmony 659 Manual Download


Download Logitech Harmony 659 Remote Control Manual

ff72368.jpg

Have you misplaced your Logitech Harmony 659 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 659 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

on Apr 30, 2010 | Logitech HARMONY 659 Remote Control

Tip

Harmony 659 Manual Download


Download Logitech Harmony 659 Remote Control Manual

ff72368.jpg

Have you misplaced your Logitech Harmony 659 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 659 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

on Apr 30, 2010 | Logitech Harmony 659 Wireless Advanced...

1 Answer

The lcd has turned off, and won't turn back on..everything else works fine, on harmony 659 remote.


Try the following troubleshooting steps:

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.6).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

If still not working - contact Logitech and tell them you completed these steps

Jan 05, 2010 | Logitech HARMONY 659 Remote Control

1 Answer

Lcd screen on remote control is blank


Hey!

I had this same problem with my Harmony 890 and when I contacted Logitech, they told me to do the troubleshooting steps below and I got it working again!!!


1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this helps!!!

-Kennedy

Dec 23, 2009 | Logitech Harmony 890 LCD Remote Control

Tip

Harmony 659 Manual Download


Download Logitech Harmony 659 Remote Control Manual

ff72368.jpg

Have you misplaced your Logitech Harmony 659 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 659 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

on Apr 30, 2010 | Televison & Video

Tip

Harmony 659 Manual Download


Download Logitech Harmony 659 Remote Control Manual

ff72368.jpg

Have you misplaced your Logitech Harmony 659 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 659 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

on Apr 30, 2010 | Logitech Harmony 659 LCD Remote Control

1 Answer

Stuck in safe mode, what do I do. I changed the batteries and it says safe mode, no lights no anything. can you help?


Update the firmware.

1. In the software, click "Downloads"
2. Click on "Firmware."
3. Update the remote

That should fix it!

Sep 28, 2009 | Logitech Harmony 659 LCD Remote Control

1 Answer

Safe mode


Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

NOTE: Ensure the new batteries are all the same brand.

Nov 26, 2008 | Logitech Harmony 659 LCD Remote Control

Tip

Logitech Harmony Firmware Update


Logitech Harmony Safe Mode Fix

d63958b.jpg

Is your Logitech Harmony Remote stuck in SAFE MODE?

If you upgrade / update the firmware of your Logitech Harmony Remote, your remote will no longer be in SAFE MODE.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
Your Logitech Harmony has now had its firmware updated, and is no longer stuck in SAFE MODE.

I hope that helps.
____________________________________________
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

on Apr 27, 2010 | Televison & Video

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