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Top of refrigerator is warm and bottom freezes everything it is a side by side refrigerator and the top two shelves of the freezer(along with the icemaker) thaw and melt but the bottom freezes and the top shelf in the refrigerator side stays warm while everything in the bottom of the refrigerator freezes GE Side by Side LSS25XSTB SS

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Poss answer is drain hole/vent blocked,as unit auto defrosts water/vapour collects at bottom and when unit swiches back on it freezes,poke out drain with thin wire with a small piece of cloth dipped in clorine bleach or blow out with air hose.do not use hot water to manually defrost/ clean drain holes every 6 months

Posted on Feb 09, 2010

  • Ken
    Ken Sep 24, 2014

    Having the same problem. But where are the drain holes and how wil they block the the vent? The vent is about 12" above bottom of refregerator floor.

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This sounds as though the defrost timer is not working. The evaporator has to much frost or ice on it and is not allowing the air to circulate through the freezer. This can be caused by not defrosting or the drain is plugged causing the melted frost to refreez. Check both of these. Also check and clear the air duct that goes to the fridge side. Clear the ice from it also if need be.
Let me know if this helps.

Posted on Sep 24, 2014

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1 Answer

The freezer side does not freeze on the top shelf. The refrigerator freezes everything in the bottom but reads 47 degrees and doesn't cool the top shelves. The fan under the fridge runs fine.


Behind the back wall of the freezer about halfway down, probably behind the light bulb (if there is one there) there is a fan. My guess is that the fan isn't working, or is slow. To test, open the freezer door, then hold the door switch closed and listen for the fan.

This fan should be blowing air up the back of the freezer, and send some of the cold air through a vent at the top of the freezer into the fridge. The air then descends through the fridge and reenters the freezer through a vent at the bottom. If the fan is broken, or if the upper vent is somehow blocked or broken, the cold air will enter (rather than exit) the fridge side at the bottom vent. Because cold air tends to descend and warm air rises, the cold air will freeze the stuff at the bottom of the fridge, and the thermostat (at the top of the fridge) will say it is warm.

Dec 04, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

Both top sections fridge/freezer of my side by side are not cold


Sounds like a defrost problem. Remove food from freezer section, take the back wall out after removing shelves, and use a hair blower to melt off the ice and frost. Most likely you need to replace the defrost heater.

Oct 20, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Hotpoint fridge problem, warm fride, but freezer working good


Fridge along bottom shelves is much colder than the very top shelf which has milk etc., leading to spoilage. Fridge is at highest setting. In the upper left rear of the fridge compartment, is a cover for what I believe to be a circulatory fan. However, trying to remove this cover is difficult.
It seems that the clip nuts to which the two (2) small capscrews fasten are free wheeling and not allowing me easy access to the motor.

Please advise.

My model no. is HSS221FMD WW

Jul 20, 2009 | Hotpoint HSS25GFP Side by Side...

1 Answer

Freezer side not freezing


Turn off the refrigerator.Remove the freezer shelves/bins and rear panel.
Take a hair dyer and thaw the ice completely. The defrost heater will be across the bottom of the freezer coil. The defrost thermostat will be attached to a refrigerant coil at the top of the freezer coil.It is about the size of a quarter and 1/2 inch thick.There will be wires from top to bottom on the sides of the coil.

May 25, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Both freezer and fridge Not cold on top


sounds like the circulation fans are jammed/seized or faulty -try a full defrost and see what happens after that.

Apr 04, 2009 | Refrigerators

1 Answer

Bottom Door Shelves and Vegetable Crispers Freezing up


I just had a similar problem, and the bottoms of both sides were cold but the top shelves were warm. I found that the condenser fan, the fan right above the cooling coils was not working. This fan circulates the cold air and if it's not working it can't move the cold air to the top or over to the refrigerator side. Open the freezer door and press the switch that tells the computer the door is closed (so the light goes out), if the fan doesn't come on shortly, or only sputters that could be the problem. You will need to take out the back cover over the coils, the ice maker tray and auger motor if you have one and some other parts. Play around with the plug where it goes into the side wall, if you can get the fan to come on and off, it's most likely a bad fan motor....about $55 to replace. As you take it apart, be sure to take some digital pics of the process so you can remember how it goes back together!

Jan 12, 2009 | GE GSS20IEPWW / GSS20IEPCC Side by Side...

1 Answer

Fridge and freezer warm at top, colder but not normal on lower shelves


How old is this frig? If it is older that 12-15 years, get a new one. Make sure there is not blockage to keep the air from circulating properly. The vent from the freezer to the cooler should also be free from blockage as well.

Aug 24, 2008 | GE GSS25JFPCC / GSS25JFPWW Side by Side...

1 Answer

Admiral Side by Side Fridge is warm at top, cold at bottom


CHECK TO SEE IF THE EVAPORATOR FAN MOTOR IS RUNNING, ITS IN THE BACK OF THE FREEZER SIDE, MOTOR MAY BE BAD OR SOMETHING COULD BE BLOCKING IT...

Feb 07, 2008 | Admiral 26 cu. ft. Side-By-Side...

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