Question about Logitech Harmony 890 LCD Remote Control

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My 890 is no longer working correctly. It won't

My 890 is no longer working correctly. It won't turn on the power for my reciever and only works partially in turning on/off my TV

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I had a similar issue and only needed to "re-configue" the remote... Basically, just try plugging it back into a USB cord ( connected to your computer) and go to the original programming home page and click the "Update button." It will re-program your remote as if it was new.. Over time your Harmony may lose or forget the frequency of your various components. This happened to me. Also, make sure the remote has a full charge while you're programming it. Give it a try !

Posted on Mar 13, 2010


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1 Answer

Remote stopped working


I have found when you are not able to control devices, a firmware update will sometimes fix the issue. If you do not know how to do a firmware update, please look at the following link:

If the firmware update does not work, you may have to learn the power commands from the original remotes. The following link shows how this is done:

I hope this helps!!!


Jan 01, 2010 | Logitech Harmony 890 LCD Remote Control

1 Answer

Logitech harmony 890 fails to change channel or pull up guide. Will turn on television and adjust volume, but all other commands do not respond.

Did the behavior of your remote change or have you just started using the remote? If this is an initital setup, ensure that you have selected the correct model numbers and that your setup configuration is correct in the Logitech software. Many problems have been resolved by going back to the software configuration and making sure that all of the devices and mappings are correct. Assuming the programming is correct and things were working properly at one time and no longer are then you need to determine if the issue is a physical problem with the button activation (key presses are not making contact), or a software problem (corrupted programming). So here are some things to look

When you press a key, do you see the 'transmit wave' icon appear at the top of the LCD screen? If so, then the remote is registering the key press. This means that the physical operation of the button is ok, so in this case, your issue is probably firmware/software related. You should update the remote's firmware and then re-load your settings. Both of these procedures are done using the Logitech software. If, after doing
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Jul 24, 2009 | Logitech Harmony 890 LCD Remote Control

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You will have to open the unit up and repair whatever broke.

When this has happened in the past to less complex remotes, I have found that usually the oscillator chip has broken off of the circuit board, but whatever it is will have to be resoldered back into its original position.

If you have never worked on electronics before, you will have to take it to a repair shop, send it to the manufacturer, have a knowledgeable friend repair it or buy a new one.

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